Property Manager - Catalina Apartments

Mercy Housing Management Group; Tacoma (WA); On-site; USD 67,000 - 71,000; Full time

Benefits offered by this job

Early close Fridays (3 paid hours)

Early close before holidays (3 paid)

Paid Time off between Christmas and NY

Healthcare plans (dental/vision)

15 PTO days first year

12 holidays + 2 floating holidays

403b + match

Parental Leave & Caregiver Leave

Life Insurance

Employee Assistance Plan

Basic Dental

Pet Insurance options

Job summary

Mercy Housing is seeking a Property Manager for Catalina Apartments in Tacoma, WA. This on-site role leads site staff, directs building operations, budgeting, leasing, and resident relations to ensure high-quality service and compliant operations.

You will oversee rent collection, occupancy targets, and maintenance priority guidance while coordinating with Assistant Property Manager, Maintenance, and Resident Services staff. On-site position with comprehensive benefits.

Qualifications

• HS diploma or equivalent.
• Experience with local and federal housing laws (Fair Housing, Landlord & Tenant).
• Experience being accountable for financials.

Responsibilities

• Deliver excellent customer service to residents with staff collaboration.
• Manage rent collections and ensure timely payments.
• Maintain occupancy targets and supervise leasing strategies.
• Monitor budget and identify cost-saving opportunities.
• Ensure regulatory compliance and proper documentation.

Education

HS Diploma or Equivalent

Knowledge of housing laws (Fair Housing, L&T)

Financial accountability

Tools

MS Office

Job description

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Property Manager - Catalina Apartments

• Posted on October 1, 2026

Locations

Showing 1 location

Tacoma, WA 98405, USA

• Property Operations
• Full-Time
• Requisition #: PROPE005086

Description

At Mercy Housing, your work creates homes, hope, and opportunity. Together, we’re transforming lives through affordable housing and inclusive communities.

The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service.

We encourage candidates with lived experience to apply. This is an on-site position.

LOCATION: Catalina Apartments | Tacoma

PAY: $32-34/hour, depending on experience

• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Deliver great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
• Rent collection, ensure timely payments and achievement of collection benchmarks.

Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.

• Manage property operations within approved budget parameters and identifies opportunities for cost savings.

Regularly reviews and controls property expenses to align with budget goals.

Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.

Monitor and ensure compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.

• Other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
• Experience being accountable for financials.
• Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
• Legally operate a motor vehicle (valid driver's license).

Preferred Qualifications

• Professional certification in property or affordable housing management.
• Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.

Knowledge and Skills

• Comprehend and communicate in the English language both orally and in writing.
• Legally operate a motor vehicle (valid driver's license).
• Proficient with Microsoft Office.

This is a brief description summarizing the abilities needed for the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Qualifications

Skills

Required

Training Intermediate

Coaching Intermediate

Budgeting Intermediate

Intermediate

Behaviors

Required

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Experience

Required

2 years: Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.

2 years: Housing or property management experience including HUD, Low Income Tax Credits, rural Housing, and Tax-Exempt Bond properties.

Preferred

Professional certification in property or affordable housing management.

Licenses & Certifications

Preferred

COS

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.