Property Manager - Major Jenkins

Mercy Housing Management Group; Chicago (IL); On-site; USD 75,000 - 78,000; Full time

Benefits offered by this job

Health plans

Dental & Vision plans

PTO and holidays

Paid time off for holidays between x-m

Volunteer time off

Job summary

Mercy Housing Management Group is seeking an on-site Property Manager at Major Jenkins Apartments in Chicago, IL. You will lead site staff, oversee leasing and resident relations, manage budgets, and ensure compliance with housing laws while delivering outstanding service to residents.

Responsibilities include rent collection, occupancy maintenance, and cost-control within approved budgets, plus driving NOI and regulatory compliance.

Qualifications

• Must have working knowledge of local and federal housing laws including Fair Housing and Tenant laws.
• Experience handling finances or financials on a property.
• Housing or property management experience with HUD, LIHTC, Rural Housing, or Tax-Exempt Bond properties.

Responsibilities

• Deliver excellent customer service to residents in partnership with on-site staff.
• Rent collection and ensuring timely payments; meet collection benchmarks.

Skills

Training

Coaching

Budgeting

English communication

Driver's license

Microsoft Office

Education

High school diploma or equivalent

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The Property Manager will provide leadership to site staff and direction for building operations. This position oversees resident relations, property budgets, rent collections, leasing, and compliance.

Pay: $36 - 37.50, depending on experience

Location: Major Jenkins Apartments (Permanent Supportive Housing, 156 units) | Chicago, IL

• Early close Fridays (3 paid hours off each Friday)
• Early close prior to a holiday (3 paid hours)
• Several healthcare plans to choose from, dental (includes plans covering orthodontia and a free basic dental option) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• Paid time off between Christmas Day and New Year's Day
• Paid time off to volunteer
• Paid parental and caregiver leave
• Employer-paid life insurance
• 403b + match
• Access to free Employee Assistance Plan
• Pet insurance options

Duties

• Deliver great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
• Rent collection, ensure timely payments and achievement of collection benchmarks.

Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.

• Manage property operations within approved budget parameters and identifies opportunities for cost savings.

Regularly reviews and controls property expenses to align with budget goals.

Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.

Monitor and ensure compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.

• Other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
• Experience being accountable for financials.
• Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
• Legally operate a motor vehicle (valid driver's license).

Preferred Qualifications

• Professional certification in property or affordable housing management.
• Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.

Knowledge and Skills

• Comprehend and communicate in the English language both orally and in writing.
• Legally operate a motor vehicle (valid driver's license).
• Proficient with Microsoft Office.

We encourage candidates with lived experience to apply. This is an on-site position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Skills

Required

Training Intermediate

Coaching Intermediate

Budgeting Intermediate

Intermediate

Behaviors

Required

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Experience

Required

2 years: Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.

2 years: Housing or property management experience including HUD, Low Income Tax Credits, rural Housing, and Tax-Exempt Bond properties.

Preferred

Professional certification in property or affordable housing management.

Licenses & Certifications

Preferred

COS

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.