Property Management Office Lead — Tenant Services

The Bridge; New York (NY); Presencial; USD 45.000 - 50.000; Tempo integral

Resumo da vaga

The Bridge in New York, NY is seeking a Full-Time Office Administrator to support property management in a social service setting. You will welcome tenants, manage leases, process rent invoices, assist with rent collection, data entry in Real Page/Onesite, and support certification and communications tasks.

Ideal candidates have an AA degree (tax credit/benefits experience a plus), strong interpersonal and computer skills, familiarity with One Site and AWARDS, and Spanish fluency is highly

Qualificações

• AA degree preferred; tax credit and benefits experience a plus.
• Experience in property management in a social service setting.
• Experience in mental health settings or customer service.
• Strong interpersonal communication, computer and organizational skills.

Responsabilidades

• Welcome and assist tenants visiting the main office.
• Manage and catalog all scattered site leases.
• Ensure monthly rent invoices are mailed on time.
• Assist with rent collection, meet with tenants as needed.
• Assist with data entry in Real Page/Onesite.
• Track court cases and manage an active calendar.
• Perform general administrative duties including copying, filing and assisting with recertification charting.
• Gathers income and identification information for apartment applicants.
• Follow up on missing documents with relevant staff and third parties.
• Screen incoming calls and transfer to appropriate staff, take and distribute messages.
• Reconcile received payments for bank deposit.
• Attend internal and external meetings, supervision and trainings as required.
• Assist with creating and sending certified letters such as rent demands, recertification notices, benefit letters, etc.
• Attend internal and external meetings, supervision and trainings as required.
• Other duties as assigned.

Conhecimentos

Interpersonal communication

Customer service

Organizational skills

Spanish language

Formação

AA degree

Ferramentas

OneSite

AWARDS

MS Excel

Real Page

Descrição da vaga

The Bridge in New York, NY is seeking a Full-Time Office Administrator to support property management in a social service setting. You will welcome tenants, manage leases, process rent invoices, assist with rent collection, data entry in Real Page/Onesite, and support certification and communications tasks.

Ideal candidates have an AA degree (tax credit/benefits experience a plus), strong interpersonal and computer skills, familiarity with One Site and AWARDS, and Spanish fluency is highly