Supportive Housing Office & Rent Operations Manager

The Bridge; New York (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

The Bridge Inc. in New York, NY is seeking an Office Manager to join the Property Management team. This full-time role provides administrative and operational support to ensure smooth housing operations and tenant services.

You will manage leases, assist with rent collection, and maintain data systems, while coordinating communications with tenants, staff, and external partners. Strong organizational and customer service skills are essential.

Qualifications

• Associate degree preferred.
• Experience in property management preferred.
• Bilingual English/Spanish a plus.
• Strong interpersonal communication, computer, and organizational skills.

Responsibilities

• Welcome and assist tenants who visit the main office.
• Manage, organize, and catalog all current scattered-site leases.
• Ensure rent invoices are mailed to tenants on time each month.
• Assist with rent collection and meet with tenants as needed.
• Assist with data entry in RealPage/OneSite.
• Track all court cases and maintain an active calendar.
• Perform general administrative duties including copying and filing.
• Gather income and identification information for applicants.
• Follow up on missing documents with staff and third parties.
• Screen incoming calls and distribute messages.
• Reconcile received payments for deposits.
• Attend meetings, supervision, and trainings as required.
• Assist with certified letters (rent demands, notices, etc.).
• Perform other duties as assigned.

Skills

Interpersonal communication

Computer skills

Organizational skills

Education

Associate degree preferred

Tools

OneSite

Microsoft Excel

AWARDS

Job description

The Bridge Inc. in New York, NY is seeking an Office Manager to join the Property Management team. This full-time role provides administrative and operational support to ensure smooth housing operations and tenant services.

You will manage leases, assist with rent collection, and maintain data systems, while coordinating communications with tenants, staff, and external partners. Strong organizational and customer service skills are essential.