Property Management Office Coordinator

Willow-Bridge-Property-Compan; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Company-Paid Life insurance

Company-Paid Long Term Disability

401(k) retirement plan

Flexible Time Off

Job summary

Lincoln Property Company is seeking a Property Assistant to support the Property Management team in Washington, DC. This role handles tenant/vendor communications, invoicing, and CMMS-based work orders, ensuring efficient service and documentation.

Ideal candidates will have a four-year degree with 2+ years in a related field, strong MS Office skills, and excellent communication and customer service abilities.

Qualifications

• Four-year degree and 2+ years of related experience.
• Familiarity with commercial real estate documents and the work order process.
• Proficiency in Word, Excel, Power Point, Adobe Acrobat/PDF, and Outlook.
• Strong interpersonal skills; ability to maintain professionalism in a sensitive environment.
• Excellent verbal/written communications skills.
• Proven record of providing excellent internal and external customer service.

Responsibilities

• Act as the first point of contact for tenants and vendors who enter the Management office; elevate issues as needed.
• Update and maintain property contact lists and emergency information for property.
• Coordinate, schedule, and assist with deliveries to and from the dock area.
• Promote and foster positive relationships with tenants, owners, and staff.
• Ensure that invoices are processed properly by coding for property manager approval, recording/maintaining invoice tracking spreadsheet, and submitting for payment.
• Maintain property work order system in the CMMS system, including on-demand and scheduled work order input & dispatching, closing, time tracking, and general reporting.
• Create, submit, distribute, and track vendor contracts.
• Maintain Property files (electronically as well as hard copies on-site).
• Maintain all Vendor Certificates of Insurance, W-9s, and any additional forms necessary for Contractors
• Conduct property inspections and reports to ensure quality assurance and efficient customer service
• Assist in reviewing and compiling monthly and quarterly reports for client and property management team
• Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence.
• Coordinate and assist with meetings/special events held at the property as requested.
• Assist in keeping the Client’s Policies and Procedures updated and current
• Order office and kitchen supplies as needed
• Handle other duties as assigned

Skills

Real estate documents

Work order process

MS Office

Interpersonal skills

Verbal/written communication

Customer service

Education

Bachelor's degree

Tools

CMMS

Word

Excel

PowerPoint

Adobe Acrobat/PDF

Outlook

Job description

Lincoln Property Company is seeking a Property Assistant to support the Property Management team in Washington, DC. This role handles tenant/vendor communications, invoicing, and CMMS-based work orders, ensuring efficient service and documentation.

Ideal candidates will have a four-year degree with 2+ years in a related field, strong MS Office skills, and excellent communication and customer service abilities.