Property Management Assistant: Operations & Tenant Care

Avison Young | US; Tysons (VA); On-site; USD 70,000 - 74,000; Full time

Job summary

Avison Young is seeking an Assistant Property Manager in Tysons, VA to provide administrative and building operations support to the Property Manager & Director, Property Management. The role focuses on timely communication, accurate record-keeping, and efficient day-to-day operations of the assets.

The candidate will assist with preventive maintenance, financial reporting, tenant relations, and contract management, while contributing to long-term profitability and client satisfaction under

Qualifications

• Understanding of property accounting
• Detail-oriented and able to work under pressure
• Excellent customer and tenant service orientation
• Strong relationship building and problem-solving skills
• Proficiency in Microsoft Office and property management applications such as Yardi, Angus and ProCore
• Strong communication skills (written and oral)
• Self-motivated and able to work independently and in a team
• Ability to multitask and stay organized
• Sense of urgency and initiative
• Technical proficiency in MS Office, ProCore, Yardi

Responsibilities

• Work with Operations and Property Management on day-to-day operations of the assets, ensuring custodial, life-safety, engineering, site services, and general maintenance are implemented per AY policies and client directives
• Assist with maintenance of Preventative Maintenance Program (Angus AnyWhere) and monitor, dispatch and follow-up on tenant requests, preparation of monthly chargeback reporting
• Complete physical inspections and reporting of interior and exterior property; correct deficiencies promptly
• Assist building operations to ensure optimum operation of Building Energy/Automation Management system with Property Manager and 3rd party energy consultant
• Process accounts payable and cash receipts and accounts receivable
• Assist in preparation and distribution of tenant communications in line with client and AY
• Coordinate and supervise contracts; maintain log, tendering, verify invoices match pricing and POs
• Ensure site-specific documentation and financial reports are completed accurately and on time
• Assist in preparation and submission of industry awards (BOMA, LEED, etc.)
• Respond promptly to tenant requests; oversee ongoing contract programs to meet tenant and client needs
• Collect, analyze and report KPI data for management objectives

Job description

Avison Young is seeking an Assistant Property Manager in Tysons, VA to provide administrative and building operations support to the Property Manager & Director, Property Management. The role focuses on timely communication, accurate record-keeping, and efficient day-to-day operations of the assets.

The candidate will assist with preventive maintenance, financial reporting, tenant relations, and contract management, while contributing to long-term profitability and client satisfaction under