Property Management Assistant: Leasing & Resident Services

Star 88.3; Fort Wayne (IN); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Fort Wayne Housing Authority is seeking a Property Management Assistant to support day-to-day operations of affordable housing communities. The role provides administrative support, assists residents, maintains property records, coordinates leasing and recertification activities, and supports overall property management operations.

The ideal candidate is organized, detail-oriented, and customer-focused with strong communication and computer skills.

Qualifications

• Strong organizational, record keeping, and data-entry skills.
• Ability to learn property management and housing software systems.
• Confidential information handling with discretion.

Responsibilities

• Provide administrative and operational support to Property Managers.
• Answer phones, assist visitors, and respond to resident inquiries and concerns.
• Maintain resident files, records, and documentation with high accuracy.
• Assist with new resident orientations, leasing activities, and required housing documentation.
• Support annual recertification processes and related communications.
• Conduct routine property inspections and manage maintenance work orders.
• Support rent collection and delinquency processes.
• Maintain office supplies and perform general office duties.
• Promote FWHA’s mission and affordable housing programs through interactions.

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Fort Wayne Housing Authority is seeking a Property Management Assistant to support day-to-day operations of affordable housing communities. The role provides administrative support, assists residents, maintains property records, coordinates leasing and recertification activities, and supports overall property management operations.

The ideal candidate is organized, detail-oriented, and customer-focused with strong communication and computer skills.