Property Management Assistant: Leasing & Resident Services

Barrett & Stokely

Fort Wayne (IN)

On-site

USD 23,000 - 32,000

Full time

6 days ago

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Benefits offered by this job

Leasing Professional Bonus

Leasing and Renewal Commissions

Medical Insurance

Dental Insurance

Vision Insurance

401(k) and Employer Match

Paid Time Off

Paid Holidays and Floating Holidays

Paid Childbirth Medical Leave and Paid

Parental Leave

Life Insurance (Employer Paid)

Short-Term and Long-Term Disability

Supplemental Life Insurance

Employee Assistance Program (EAP) (Em

Health Savings Account (HSA) and Owner

Service Awards

Employee Referral Bonus

Employee Discount

Professional Development

Job summary

Barrett & Stokely in Fort Wayne, IN is seeking an on-site Leasing/Property Assistant to support the Property Manager in delivering exceptional resident service. You will assist with rent collection, move-ins/outs, and daily administrative tasks to keep the property running smoothly.

The role requires strong customer service, multitasking, and a working knowledge of MS Office; experience with Entrata is a plus. Starting pay is $20 per hour, with benefits and opportunities for growth.

Qualifications

High School Diploma or GED preferred.
Two years related experience in multi-family management role and/or leasing, sales and/or customer service background; or equivalent combination of education and experience.
Knowledge of multifamily property management practices and processes including Fair Housing, maintenance, leasing, rent collection, eviction procedures, accounting principles, safety, and property management software.
Strong customer service abilities, and verbal/written communication skills.
Must be a self-starter with excellent multi-tasking and organizational skills.
Must be proficient in MS Office Suite including Word and Excel. Proficient in Entrata software.

Responsibilities

Assist Property Manager in leading, directing staff to ensure highest level of service to residents.
Collect and post rent payments, processes late payments, issues late notices to residents, and initiates the eviction process when needed.
Assist the Property Manager with financial and operational reporting.
Generate renewal offers, keep track of all returned offers and draft leases after returned.
Inspect apartments prior to move-in to make sure unit is move in ready and with the new residents at move in. Complete all the necessary paperwork.
Input daily resident information from walk-in traffic, move-ins, move-outs, and apartment conditions.
Comply with local ordinances, state, and federal laws, including Fair Housing laws.