Property Maintenance & Requests Coordinator

CS Outsource; United States; Remote; CLP 10,000,000 - 16,000,000; Full time

Job summary

CS Outsource is seeking a Maintenance Coordinator to oversee maintenance requests, coordinate vendors and technicians, and ensure swift resolution of property issues. The ideal candidate will have experience in property management, facilities coordination, or home services, and can manage multiple requests concurrently.

The role requires strong communication, organization, and the ability to work independently in a remote environment.

Qualifications

• 2+ years in maintenance coordination or related role, including property management or facilities coordination.
• Experience coordinating contractors, handymen, plumbers, electricians, HVAC techs, and other vendors.
• Strong communication and follow-up skills required.
• Excellent organizational and time-management abilities.
• Ability to prioritize multiple work orders by urgency and impact.
• Comfort handling emergency maintenance situations.
• Attention to detail and solid documentation skills.
• Proficiency with Google Workspace and property management/work-order software.
• Ability to work independently in a remote environment.
• Strong English communication skills, both written and verbal.

Responsibilities

• Receive, review, and track maintenance requests from tenants, guests, managers, and internal teams.
• Coordinate repairs with technicians, contractors, and vendors.
• Schedule appointments and provide access information to vendors.
• Follow up on open work orders to meet timelines.
• Handle urgent maintenance according to procedures.
• Communicate clearly with all stakeholders during repairs.
• Obtain and compare estimates; escalate high-cost repairs as needed.
• Maintain records of work orders, invoices, photos, estimates, and repairs.
• Monitor recurring issues and suggest preventative maintenance.
• Coordinate property access and vendor instructions.
• Update property management systems and internal tracking sheets.
• Ensure completed work meets quality standards before closing requests.

Skills

Maintenance coordination

Property management

Facilities coordination

Vendor coordination

Communication

Organization

Time management

Prioritization

Emergency handling

Documentation

Independent work

English communication

Tools

Google Workspace

Property management software

AppFolio

Buildium

Propertyware

Rent Manager

Yardi

Guesty

Hostaway

Job description

CS Outsource is seeking a Maintenance Coordinator to oversee maintenance requests, coordinate vendors and technicians, and ensure swift resolution of property issues. The ideal candidate will have experience in property management, facilities coordination, or home services, and can manage multiple requests concurrently.

The role requires strong communication, organization, and the ability to work independently in a remote environment.