Propane Customer Service Specialist

Foster Blue Water Oil LLC; Richmond (MI); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401(k)/Profit-sharing plan

Employee discounts

Vacation, sick EST, paid holidays, and

Medical, dental, and vision coverage

Life insurance

Christmas Club and other perks

Job summary

Blue Flame Propane, Inc. in Richmond, MI is hiring a full-time Customer Service Representative at our Richmond Bulk Plant. You will handle enrollments, cancellations, and issue resolutions by phone and at the counter, process orders, post payments, and greet visitors.

The role requires friendly, professional communication, data entry accuracy, and solid computer skills. Benefits include 401(k)/profit sharing, medical/dental/vision, life insurance, vacation and holidays, and overtime eligibility.

Qualifications

• Two years of customer service experience preferred.
• Moderate data entry and computer skills required.
• Effective communication skills, friendly, organized, and professional.

Responsibilities

• Handle enrollments, cancellations, resolutions for issues, and complaints by phone and counter.
• Assist customers at the counter.
• Fill Cylinders (reimbursement for every tank filled).
• Process customer orders.
• Post payments daily in the computer system.
• Reconcile daily deposits.
• File and scan documents.
• Greet visitors (customers, USPS, FedEx, UPS).
• Perform other duties as assigned by the Director or Office Manager.

Skills

Customer service

Data entry

Communication

Tools

MS Office

Job description

Blue Flame Propane, Inc. in Richmond, MI is hiring a full-time Customer Service Representative at our Richmond Bulk Plant. You will handle enrollments, cancellations, and issue resolutions by phone and at the counter, process orders, post payments, and greet visitors.

The role requires friendly, professional communication, data entry accuracy, and solid computer skills. Benefits include 401(k)/profit sharing, medical/dental/vision, life insurance, vacation and holidays, and overtime eligibility.