Project Manager - Temporary

Pixelogic Media; Burbank (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

A media technology firm in Burbank seeks a Project Manager to oversee the delivery of digital content to major platforms like iTunes and Netflix. The role involves managing multiple projects while ensuring high quality and timely delivery. Candidates should have a Bachelor's degree and experience in media localization. Strong organizational, communication, and problem-solving skills are essential. Join a passionate team dedicated to innovation and customer satisfaction.

Qualifications

• Experience in media industry and post‑production workflows.
• Solid organizational skills, including multitasking.
• Excellent communication skills with both technical and non‑technical individuals.

Responsibilities

• Manage creation and delivery of digital video and audio files.
• Manage multiple projects focusing on quality and timely delivery.
• Build strong working relationships with clients for customer service.

Skills

Localization (subtitling, dubbing)

Organization

Collaboration

Communication

Problem-solving

Education

Bachelor's degree

Job description

Title: Project Manager - Temporary

Location: Burbank, CA

Comp Range: $75-90K

Shift: Swing shift / 4pm start

Pixelogic Media Partners, LLC provides technology solutions to the entertainment industry. We help Hollywood studios and content owners bring their content to global audiences by offering all language services—scripting, subtitling, access services, and dubbing. Our products and services span the digital spectrum, from enhanced extras packages promoting digital purchase to physical disc authoring.

Our clients include major Hollywood studios and dozens of independent studios. To date, we've delivered thousands of titles to iTunes, Google, Netflix, Amazon, and others. We've created a large percentage of iTunes Extras titles available on the App Store, developed the specification of and delivered the first Cross‑Platform Extras titles, authored more than eight thousand DVDs, two thousand Blu‑Rays, and award‑winning tablet and mobile apps.

Experience start‑up momentum with us and be part of building innovative solutions that serve our clients’ media distribution needs. Join us if you’re passionate about entertainment, innovation, and customer service excellence.

Primary Responsibilities

• Manage the creation and delivery of digital video and audio files to digital storefronts such as iTunes, Netflix, and Amazon.
• Manage multiple projects from client order to delivery completion, focusing on highest quality and on‑time delivery.
• Establish a solid understanding of specific client specifications and needs.
• Build strong working relationships with clients and deliver world‑class customer service.
• Manage, monitor, and update all timelines, setting realistic expectations for day‑to‑day deliveries and communicating clearly with clients and internal operations.
• Work with the billing team to ensure projects are billed correctly and on time to clients.
• Perform order entries based on client requests and ensure data accuracy in all internal and external systems.
• Provide strategic solutions to any issues that may arise with clients.
• Collaborate with operational teams to build processes and ensure workflows operate smoothly and efficiently.
• Identify areas of opportunity to enhance clients' experience and work closely with other department leaders to drive initiatives and to execute on those opportunities.
• Support Pixelogic's vision and represent both the customer’s and the company’s best interests.
• Abide by security policies and protect information entrusted to you.
• Document processes for use as training guides (including video trainings).
• Utilize dashboards, reports, and metrics to monitor production milestones and status.
• Help build and evolve the company and team culture.
• Participate in capacity planning for your customers, ensuring accuracy in rolling demand versus capacity forecasts.
• Participate in Corrective Action Report (CAR) processes for client rejections and other issues to ensure proper procedures are always in place to prevent recurring problems.
• Participate in Operational Initiatives (OI's) in collaboration with technology, operations, and admin teams to continuously improve workflows related to your accounts.

Requirements

• Bachelor's degree preferred.
• Localization (subtitling, dubbing) and/or digital media and mastering experience preferred.
• Solid organizational skills, including multitasking and time‑management.
• Collaborative thinker who works well in a team.
• Experience in media industry and post‑production workflows.
• Passionate about customer experience and service excellence.
• Excellent communication skills with technical and non‑technical individuals.
• Deep sense of urgency and ability to work in a fast‑paced environment with high volume.
• Problem solver with a creative and innovative approach and ability to think out of the box.
• Outstanding attention to detail and ability to plan complex projects with urgency.
• A positive attitude when experiencing obstacles and enthusiastic to get things done.