Project File Coordinator & Customer Liaison

SERVPRO of Vacaville / Dixon; El Paso (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

SERVPRO is seeking a Job File Coordinator to act as a liaison for customers, identify project requirements, and organize project documentation. The role emphasizes strong customer service, organization, and collaboration with project teams.

The position requires basic office skills, attention to detail, and the ability to manage multiple tasks in a fast-paced setting. Compensation is described as hourly with benefits provided by the franchise network.

Qualifications

• High school diploma/GED preferred.
• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and to remain detail orientated.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight including monitoring status, audit, and work-in-progress.
• Create preliminary estimate using estimating software.
• Review and validate job site documentation.
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end.
• Collaborate and assist with other departments, as needed.

Skills

Customer service

Organization

Multitasking

Detail orientation

Computer literacy

Education

High school diploma or GED

Tools

Estimating software

Job description

SERVPRO is seeking a Job File Coordinator to act as a liaison for customers, identify project requirements, and organize project documentation. The role emphasizes strong customer service, organization, and collaboration with project teams.

The position requires basic office skills, attention to detail, and the ability to manage multiple tasks in a fast-paced setting. Compensation is described as hourly with benefits provided by the franchise network.