Job File Coordinator

ServiceMaster Clean of Fraser Valley; El Paso (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

SERVPRO Franchise is seeking a structured, customer-focused Job File Coordinator to shepherd projects from kickoff to completion. You will liaise with customers, gather requirements, and ensure accurate project documentation and communication across teams.

Ideal candidates have a year of office or customer service experience, are detail-oriented, and comfortable using estimating software and common computer applications. A fast-paced, team-oriented environment awaits.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service or office experience.
• Proficient with common computer applications.

Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight including monitoring status, audit, and work-in-progress.
• Create preliminary estimate using estimating software.
• Review and validate job site documentation.
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end.
• Collaborate and assist with other departments as needed.

Skills

Customer service

Office experience

Multitasking

Detail oriented

Computer literacy

Education

High school diploma or GED

Job description

The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever.