Project Delivery Lead - Customer Success

Graybar; Orlando (FL); On-site; USD 26,000 - 37,000; Full time

Job summary

Graybar in Orlando is seeking a Customer Project Specialist to work with customers on large projects, time-sensitive deadlines and complex orders. You will serve as the liaison between vendor and customer to ensure material gets to the project site when it’s needed and how it’s needed.

In this role you will manage order entry, submittals, returns, and billing while providing clear reporting to customers and suppliers.

Qualifications

• Strong attention to detail and organizational skills are essential.
• 2+ years experience preferred.
• Experience with SAP and Microsoft Office is preferred.
• Customer service skills are required.
• Bachelor's degree or higher is preferred.

Responsibilities

• Perform order entry on large project orders
• Prepare and revise material submittals for customers
• Handle returns and credits
• Provide reporting to customers and suppliers using project software
• Coordinate item deliveries to ensure on-time performance
• Execute job lot billing and process invoices for payment

Skills

Strong attention to detail

Organizational skills

Customer service skills

Education

High School education

4 year degree preferred

Tools

SAP

Microsoft Office

Job description

Graybar in Orlando is seeking a Customer Project Specialist to work with customers on large projects, time-sensitive deadlines and complex orders. You will serve as the liaison between vendor and customer to ensure material gets to the project site when it’s needed and how it’s needed.

In this role you will manage order entry, submittals, returns, and billing while providing clear reporting to customers and suppliers.