Project Coordinator & Client Liaison — Admin

SERVPRO of New Hanover; Wilmington (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Job summary

SERVPRO of New Hanover is hiring a Project Coordinator/Administrator for our Wilmington, NC location. The role acts as a liaison for customers to identify project requirements and coordinates project details while supporting teammates.

If you are self-motivated, organized and possess outstanding customer service skills, you could thrive in this fast-paced office environment with clear pathways for growth and development.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service and/or office experience.
• Ability to multitask and stay detail-oriented.
• Proficient with computer applications.

Responsibilities

• Clear and efficient project communication with customer and stakeholders.
• Daily project oversight including status monitoring and progress.
• Review and validate job site documentation.
• Collaborate with Project Managers to ensure accurate documentation.
• Assist other departments as needed.
• Answer phones and dispatching of jobs.

Skills

Customer service

Organizational skills

Multitasking

Communication

Education

High school diploma/GED

Tools

MS Office

CRM software

Job description

SERVPRO of New Hanover is hiring a Project Coordinator/Administrator for our Wilmington, NC location. The role acts as a liaison for customers to identify project requirements and coordinates project details while supporting teammates.

If you are self-motivated, organized and possess outstanding customer service skills, you could thrive in this fast-paced office environment with clear pathways for growth and development.