Project Coordinator/Administrator

SERVPRO of New Hanover; Wilmington (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Job summary

SERVPRO of New Hanover is hiring a Project Coordinator/Administrator for our Wilmington, NC location. The role acts as a liaison for customers to identify project requirements and coordinates project details while supporting teammates.

If you are self-motivated, organized and possess outstanding customer service skills, you could thrive in this fast-paced office environment with clear pathways for growth and development.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service and/or office experience.
• Ability to multitask and stay detail-oriented.
• Proficient with computer applications.

Responsibilities

• Clear and efficient project communication with customer and stakeholders.
• Daily project oversight including status monitoring and progress.
• Review and validate job site documentation.
• Collaborate with Project Managers to ensure accurate documentation.
• Assist other departments as needed.
• Answer phones and dispatching of jobs.

Skills

Customer service

Organizational skills

Multitasking

Communication

Education

High school diploma/GED

Tools

MS Office

CRM software

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching

SERVPRO of New Hanover is hiring a Project Coordinator/Administrator for our Wilmington location.

The Project Coordinator/Administrator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed
• Answer phones and dispatching jobs

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

Pay is based on experience.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.