Project Coordinator

Kforce Inc

Nashville (TN)

On-site

USD 33,062 - 35,817

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

A leading staffing agency is seeking a Project Coordinator to provide excellent customer service in Nashville, TN. Responsibilities include managing projects, communicating with customers, and ensuring quality service delivery. Candidates should have an associate's degree and at least 1 year of customer service experience. The position offers a pay range of $24.00/hr - $26.00/hr.

Qualifications

1+ years of customer service experience required.
Ability to work weekends and overtime as required.
Working knowledge of Microsoft Office Applications.

Responsibilities

Provide a personalized creative experience for members.
Work with Publishing teams to ensure proper service enrollment.
Anticipate and resolve customer account problems proactively.

Skills

Customer service

Communication skills

Organizational skills

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Office

Job description

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This range is provided by Kforce Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $26.00/hr

Responsibilities

Kforce has an enterprise client that is seeking a Project Coordinator in Nashville, TN. Summary: This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment. This position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. The Project Coordinator will work within a team environment as well as communicate internally with other departments. Primary Objectives:

Project Coordinator will provide members with a personalized creative experience
Work intimately with members and coordinate the entire lifecycle of their projects
Provide stellar customer satisfaction at all times
Partnering with Publishing teams to ensure that members enrolled in the proper service package
Working internally with other departments to ensure that a quality product is delivered in a timely manner
As a Project Coordinator, you will use a wide variety of software systems to navigate customer accounts and proactively monitoring accounts to anticipate problems before they occur
Meeting all performance and quality metrics
Initiating process improvement projects within the department and driving them through to completion

Requirements

Associate's degree
1+ years of customer service experience
Experience working with high-volume processes
Working knowledge of Microsoft Office Applications
Ability to work weekends and overtime as required
Visa sponsorship is not available for this position

Preferred Qualifications

Bachelor's degree preferred
Aptitude to quickly learn new systems and software
Excellent oral and written communication skills
Ability to multi-task & prioritize, with strong organizational and follow-up skills

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

Seniority level