Project Coordination & Client Liaison

Pacelabs; City of Tonawanda (NY); Hybrid; USD 57,308,000 - 66,125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Paid time off

HSA

Wellness program

Tuition reimbursement

Employee Assistance program

Parental leave

Job summary

Pace® is seeking a highly motivated, detail-oriented professional to support project management and act as a liaison between project management, logistics, and clients. This role offers a pathway to becoming a Project Coordinator 2, or a Team lead.

The candidate will organize client requests, maintain the user database, and coordinate with departments to ensure project accuracy. Strong communication and teamwork are essential in this on-site role in Tonawanda, NY.

Qualifications

• Associates degree or higher a plus but not required.
• 2+ years of customer service experience
• Demonstrates progression of self-management abilities.
• Microsoft Outlook and basic data entry skills

Responsibilities

• Organize client requests and project documents
• Maintain user database to ensure project accuracy
• Act as a liaison for project needs and provide guidance for the client
• Direct client calls and requests to the appropriate department
• Schedule and input bottle orders based on client sampling needs
• Assist in developing project objectives, logistics, and other requirements.
• Interpret and apply department policies, taking into account applicable laws and regulations.
• Contribute to the overall department efficiency, effectiveness, and productivity
• Work collaboratively across departments and adapt to a wide range of responsibilities as business needs evolve.

Skills

Customer service

Project coordination

Data entry

Communication

Education

Associates degree or higher

Tools

Microsoft Outlook

Job description

Pace® is seeking a highly motivated, detail-oriented professional to support project management and act as a liaison between project management, logistics, and clients. This role offers a pathway to becoming a Project Coordinator 2, or a Team lead.

The candidate will organize client requests, maintain the user database, and coordinate with departments to ensure project accuracy. Strong communication and teamwork are essential in this on-site role in Tonawanda, NY.