Project Analyst Implementation Coordinator (Remote)

First American; Midlothian (VA); Remote; USD 62,000 - 84,000; Full time

Job summary

An established industry player is seeking an Implementation Coordinator to oversee onboarding projects. This role involves coordinating project teams, developing schedules, and ensuring timely completion of tasks. The ideal candidate will have a strong background in project management and excellent communication skills. Join a company that prioritizes its people and fosters a diverse and inclusive work environment, where your contributions will be valued and recognized. This is an exciting opportunity to make an impact in a supportive culture that celebrates individuality and innovation.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Employee Stock Purchase Plan

Qualifications

• Bachelor's degree in business or equivalent experience required.
• 2-4 years of project management experience preferred.

Responsibilities

• Oversee medium scale projects related to customer onboarding.
• Develop project plans and facilitate status meetings.

Skills

Project Management

Communication

MS Office Suite

Meeting Facilitation

Customer Interaction

Prioritization

Education

BS Degree in Business

2-4 years of related experience

Tools

Project Management Tools

Proprietary Software

Job description

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services, and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Implementation Coordinator oversees one or more projects on an ongoing and regular basis. Individually, or as part of a team, responsible for project planning, providing status updates, and issue resolution. Duties may include: order fulfillment, assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project, communicating project status and issues to team and management, acting to resolve issues. Coordinates with other projects and work groups.

Essential Functions:

1. Independently oversees medium scale projects or phases of a larger projects pertaining to onboarding our customers.
2. Coordinates activities of project team, identifying appropriate resources needed, and developing schedules to ensure timely completion of project.
3. Responsible for defining system scope and project objectives to support business needs, as well as define the role and function of each team member, in order to effectively coordinate the activities of the team.
4. Develop project plans specifying goals, strategy, staffing, scheduling, contingency plans, and allocation of available resources.
5. Regularly facilitates status and milestone meetings with cross functional groups.
6. Prepares documentation related to the project, which may include training/process materials.
7. Interact with external customers with initial onboarding experience and oversee entire onboarding process which involves other teams.
8. Create customer systems using our proprietary software.
9. Fulfilling customer orders for printed products received via email and fax.

Job Qualifications

Typical Education & Range of Experience:

1. Generally requires a BS Degree in a business field or equivalent work experience
2. Typically have 2-4 years of directly related experience
3. Conceptual understanding of current technologies and methodologies to plan and communicate effectively with the project team and sponsors
4. Experience with project management methodologies and techniques, and their application in business and technical environments
5. Experience with applicable business processes sufficient to communicate and consult with team members, customers, and management
6. Experience facilitating meetings
7. Light presentation skills
8. Demonstrated intermediate level experience with MS Office suite, particularly OUTLOOK, WORD, and EXCEL.
9. Ability to prioritize and manage multiple projects simultaneously and effectively
10. Knowledge of communication, providing status updates, and Project Management tools to create project documents and reports
11. Experience in the Real Estate and/or Title and Escrow industry strongly desired

Pay Range: $62,700 - $83,600 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location.

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity, and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Note: The following statements only apply to candidates working from an unincorporated area within Los Angeles County.

First American will consider all qualified applicants, including those with arrest or conviction records, in a manner consistent with applicable laws. We intend to review criminal history in connection with a conditional offer, considering whether it may have a direct, adverse, and negative relationship with job duties such as handling confidential information, facilitating financial transactions, or meeting customer requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and other benefits like an employee stock purchase plan.