Project Analyst Implementation Coordinator (Remote)

First American; Orlando, Largo (FL, FL); Remote; USD 62,000 - 84,000; Full time

Job summary

Join a forward-thinking company as an Implementation Coordinator, where you will oversee exciting projects that enhance customer onboarding experiences. This role involves coordinating project teams, developing detailed plans, and ensuring timely completion of tasks. With a focus on effective communication and collaboration, you'll interact with diverse teams and customers, making a significant impact in the organization. If you're passionate about project management and thrive in dynamic environments, this opportunity is perfect for you. Embrace your potential and be part of a culture that prioritizes people and innovation.

Qualifications

• 2-4 years of experience in project management.
• BS Degree in a business field or equivalent experience.

Responsibilities

• Oversees medium-scale projects related to customer onboarding.
• Coordinates project team activities and develops schedules.
• Prepares project documentation and interacts with external customers.

Skills

Project Management

Communication Skills

MS Office Suite

Time Management

Facilitation Skills

Education

BS Degree in Business

Tools

Proprietary Software

MS Outlook

MS Word

MS Excel

Job description

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services, and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Implementation Coordinator oversees one or more projects on an ongoing and regular basis. Individually, or as part of a team, responsible for project planning, providing status updates, and issue resolution. Duties may include: order fulfillment, assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project, communicating project status and issues to team and management, and coordinating with other projects and work groups.

Essential Functions

1. Independently oversees medium-scale projects or phases of larger projects related to onboarding our customers.
2. Coordinates activities of the project team, identifying appropriate resources needed, and developing schedules to ensure timely completion.
3. Defines system scope and project objectives to support business needs, and clarifies the role and responsibilities of each team member for effective coordination.
4. Develops detailed project plans, including goals, strategies, staffing, scheduling, contingency plans, and resource allocation.
5. Facilitates status and milestone meetings with cross-functional groups regularly.
6. Prepares project documentation, including training and process materials.
7. Interacts with external customers during onboarding and oversees the entire process involving other teams.
8. Creates customer systems using proprietary software.
9. Fulfills customer orders for printed products received via email and fax.

Job Qualifications

Typical Education & Experience:

• Generally requires a BS Degree in a business field or equivalent work experience.
• Typically have 2-4 years of directly related experience.
• Conceptual understanding of current technologies and methodologies for effective project communication and planning.
• Experience with project management methodologies and techniques in business and technical environments.
• Experience with relevant business processes and effective communication with team members, customers, and management.
• Facilitation and light presentation skills.
• Proficiency with MS Office suite, especially Outlook, Word, and Excel.
• Ability to prioritize and manage multiple projects simultaneously.
• Knowledge of communication tools, status update procedures, and project management documentation.
• Experience in the Real Estate and/or Title and Escrow industry is strongly desired.

Pay Range: $62,700 - $83,600 Annually

This range is an estimate at the time of posting; actual pay depends on multiple factors including experience, skills, and location.