Project Analyst Implementation Coordinator (Remote)

First American Financial Corp.; Irvine (CA); Remote; USD 62,000 - 84,000; Full time

Job summary

An established industry player is seeking an Implementation Coordinator to oversee projects related to customer onboarding. This role involves coordinating project teams, developing schedules, and ensuring timely completion of tasks. The ideal candidate will have a BS degree in business and 2-4 years of experience in project management. Join a forward-thinking company that values diversity and inclusion, offering a comprehensive benefits package and a supportive environment for all employees. If you're passionate about project management and want to make a significant impact, this opportunity is for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

PTO

Sick Leave

Employee Stock Purchase Plan

Qualifications

• BS Degree in a business field or equivalent work experience required.
• 2-4 years of related experience preferred.

Responsibilities

• Oversee medium-scale projects related to customer onboarding.
• Develop project plans and facilitate status meetings.

Skills

Project Management

Communication

Problem Solving

Time Management

Education

BS Degree in Business

2-4 years of related experience

Tools

MS Office

Project Management Tools

Job description

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services, and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Implementation Coordinator oversees one or more projects on an ongoing and regular basis. Individually, or as part of a team, responsible for project planning, providing status updates, and issue resolution. Duties may include: order fulfillment, assembling project teams, assigning responsibilities, identifying resources, developing schedules, communicating project status, and resolving issues. Coordinates with other projects and work groups.

Essential Functions:

1. Independently oversees medium-scale projects or phases of larger projects related to customer onboarding.
2. Coordinates activities of the project team, identifying resources and developing schedules for timely completion.
3. Defines system scope and project objectives to support business needs and clarifies roles and responsibilities within the team.
4. Develops project plans detailing goals, strategies, staffing, scheduling, contingency plans, and resource allocation.
5. Facilitates status and milestone meetings with cross-functional groups.
6. Prepares project documentation, including training and process materials.
7. Interacts with external customers during onboarding and oversees the entire process involving other teams.
8. Creates customer systems using proprietary software.
9. Fulfills customer orders for printed products received via email and fax.

Job Qualifications:

Typical Education & Experience:

• Generally requires a BS Degree in a business field or equivalent work experience.
• Typically 2-4 years of related experience.
• Conceptual understanding of current technologies and methodologies for effective communication and planning.
• Experience with project management methodologies and tools.
• Knowledge of business processes, facilitating meetings, and providing status updates.
• Light presentation skills.
• Proficient with MS Office, especially Outlook, Word, and Excel.
• Ability to manage multiple projects effectively.
• Experience in the Real Estate and/or Title and Escrow industry is strongly desired.

Pay Range: $62,700 - $83,600 annually. This range is an estimate and may vary based on factors like experience, skills, and location.

Additional Notes:

For candidates working in unincorporated areas of Los Angeles County, First American will consider all qualified applicants, including those with arrest or conviction records, in accordance with applicable laws. The company may review criminal history in connection with a conditional offer, especially if the history relates to job duties involving confidential information, financial transactions, or customer requirements.

What We Offer

We embrace individuality and support diversity, equity, and inclusion. Our People First Culture celebrates the unique contributions of each employee. We offer a comprehensive benefits package including medical, dental, vision, 401k, PTO, sick leave, and other benefits like an employee stock purchase plan.