PROGRAM TECHNICIAN III

California State Controller's Office; Sacramento (CA); On-site; USD 48,000 - 61,000; Full time

Job summary

California State Controller's Office in Sacramento County is seeking a Post Issuance Technician III to join the Disbursements Division. The role focuses on processing post issuance workloads using the FI$Cal system and serving as a subject matter expert in post issuance processing.

You will handle stakeholder inquiries, provide guidance on laws and regulations, and assist with training and procedure updates. The position is permanent, full-time, with a 7:30am–4:00pm shift and in-office telework.

Responsibilities

• Post Issuance Workload Processing: Using the FI$Cal System, perform all functions related to Post Issuance workloads on a rotating basis (Warrant Redeposits/Returns, Damaged Warrants, Stop Payments, Claims of Forgery, Payroll/Garnishments).
• Stakeholder Communications/Issue Resolution: Answer inquiries related to Post Issuance; provide guidance to public, agencies on post issuance processes and regulations.
• Post Issuance Subject Matter Expert: Review FI$Cal transactions, provide guidance, onboard/train staff, and contribute to procedure updates.

Job description

Work Location: Sacramento County

Job Code #: JC-536236

Position #(s): 051-140-9929-001

Working Title: Post Issuance Technician III

Classification: PROGRAM TECHNICIAN III

Salary: $4,329.00 - $5,425.00 A

# of Positions: 1

Telework: In Office

Job Type: Permanent, Full Time

Facility: Disbursements

Work Shift: 7:30am - 4:00pm

The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future.

The Disbursements Division (DISB) of the California State Controller’s Office plays a crucial role in ensuring that the state’s financial obligations are disbursed accurately and on time. This division handles the issuance of payments for State employees, retirees, vendors, and various state programs, making it essential to keeping California’s operations running smoothly. By joining this team, you’ll be at the heart of financial management, gaining hands‑on experience in processing and overseeing millions in state funds.

Visit our website to learn more about the State Controller’s Office.

Job Description And Duties

The SCO Disbursements Bureau produces warrants (checks) and electronic fund transfers from the State Treasury, issuing approximately 50 million annual payments, including state payroll, retirement benefits, Medi‑Cal, personal income tax refunds, and payments to vendors. The SCO General Disbursements Section (GD) Post Issuance Unit is responsible for various post issuance activities in the Financial Information System for California (FI$Cal) to resolve issues that occur after warrants have been disbursed. This position will learn all Post Issuance Unit workloads and serve as a subject matter expert in post issuance processing.

Under general supervision provided by a Supervising Program Technician III, the Program Technician III will process detailed program information using the FI$Cal System while following Disbursements Bureau guidelines and procedures and exercising a high degree of initiative and independent judgment. The incumbent will also provide, as needed, sensitive and detailed information to management, employees, state agencies, public, or other public jurisdictions.

Duties Performed

Post Issuance Workload Processing

• Utilizing the FI$Cal System, perform all functions and tasks related to the following Post Issuance Unit workloads on a rotating basis and/or as directed by supervisors. (Warrant Redeposits/Returns, Damaged Warrants, Stop Payments, Claims of Forgery, Payroll/Garnishments)
• Prepare daily statistical reports utilizing Microsoft Excel and FI$Cal to provide data on in-progress and completed work for submission to the General Disbursements GD manager.

Stakeholder Communications/Issue Resolution

• Answer the General Disbursements telephone line and email inquiries related to Post Issuance Concerns.
• Provide sensitive and detailed program information and direction to the public, employees, and state agencies concerning the post issuance process, laws, rules, and regulations governing the reissuance of lost, stolen, destroyed, or never received warrants.
• Communicate professionally to resolve complex, sensitive, confidential post issuance concerns.

Post Issuance Subject Matter Expert

• Review FI$Cal transactions performed by Post Issuance Unit staff and provide approval or return for edits.
• Provide expertise, input, and guidance to staff and management on subject knowledge of the varied workloads in the Post Issuance Unit where guidelines are not clear.
• Act as an expert staff resource responsible for consultation in the varied processes of GD and functions/navigation of FI$Cal.
• Provide expertise in the development, enhancement, or correction of the FI$Cal system functions related to Post Issuance processing.
• Assist with onboarding and on-the-job training of new and less experienced staff within the Post Issuance Unit.
• Attend in-person and virtual meetings as a subject matter expert.
• Review and provide feedback on the development of procedure and process updates, training curriculum, and job aides for the varied workloads in the Post Issuance Unit.

You will find additional information about the job in the Duty Statement.

Special Requirements

A resume is required.

Take the required examination here: Program Technician III Examination

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.