SUPERVISING PROGRAM TECHNICIAN III

State of California; California; On-site; USD 56,000 - 70,000; Full time

Job summary

State of California, Department of Corrections and Rehabilitation, is seeking a Supervising Program Technician III to manage the Warrants Unit in Sacramento County. This role supervises staff and ensures 24/7 operations, handling complex data from CLETS, SOMS, PVDTS, and related systems in alignment with applicable laws and policies.

The position requires strong supervisory skills, tactful communication, and the ability to work under pressure.

Qualifications

• Minimum Requirements are defined in the Class Specification.
• Must supervise a 24/7/365 unit and supervise multiple staff members.
• Experience with law enforcement data systems such as CLETS, SOMS, and PVDTS is expected.

Responsibilities

• Oversee the Warrants Unit’s 24/7 operations and supervise staff up the chain of command.
• Retrieve and interpret data from CLETS, SOMS, PVDTS and other systems; apply laws and department policies.
• Act as expert resource and liaison to other units and external agencies; respond to crises and maintain effective communications.

Job description

Job Posting: Supervising Program Technician III

Department of Corrections & Rehabilitation

JC-534285 - Supervising Program Technician III - SUPERVISING PROGRAM TECHNICIAN III

$4,977.00 - $6,237.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/30/2026

Job Description and Duties

Under the general direction of the Parole Agent II Supervisor, the Supervising Program Technician III (SPT III) is responsible for the Warrants Unit’s 24-hours-a-day operations. The SPT III supervises one Program Technician III, three Supervising Program Technicians I, and indirectly has supervision of all staff in the unit. Performs the most difficult and complex duties and decisions. The SPT III retrieves information from various computer systems; including California Law Enforcement Telecommunications System (CLETS), Strategic Offender Management System (SOMS), Parole Violation Disposition Tracking System (PVDTS), and others. Interprets and applies laws, rules, regulations, policies, and terminology unique to the California Department of Corrections and Rehabilitation (CDCR), Department of Justice, and the law enforcement field. The employee is the expert resource person in the unit and acts as consultant to other units and entities. The employee must work well under pressure and communicate effectively with tact and good judgment to relay the information and handle the reporting or processing of potential problems/crises such as escapes, riots, disturbances, homicides, and other various situations. As a supervisor, the person must have knowledge of effective supervisory skills and techniques. This position is 24/7/365 on call 24 hours a day to resolve problems occurring in the unit.

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track your application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from [e-mail] or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 4532.

CDCR employees are encouraged to use their existing CDCR email address on their application.

This advertisement is for a Supervising Program Technician III position(s) Located at DAPO headquarters in Sacramento County. Please indicate the position number on your application: 061-016-9926-200.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

You will find additional information about the job in the Duty Statement.

Working Conditions

Physical work location: DAPO Headquarters- Sacramento, CA 95827

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• SUPERVISING PROGRAM TECHNICIAN III

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #: JC-534285

Position #(s): 061-016-9926-200

Working Title: Supervising Program Technician III

Classification: SUPERVISING PROGRAM TECHNICIAN III $4,977.00 - $6,237.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: In Office

Job Type: Permanent, Full Time

Department Information

Vision

We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission

To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.

CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission.

California Department of Corrections and Rehabilitation

Division of Adult Parole Operations

Warrant Unit

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov. This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Shall create and promote an inclusive workplace that empowers employees from a variety of backgrounds, perspectives, and personal experiences.

The Supervising Program Technician III performs the most difficult and complex duties within this critical environment. This includes but is not limited to extensive data entry, auditing of data, and quality control of documents. In addition, the incumbent is responsible for the 24 hour a day operation of the unit and assists law enforcement, allied agencies and divisional personnel responding to requests for custody detention of supervised persons and incarcerated persons.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov. Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx.

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx.

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Marlowe Gaters
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

STATEMENT OF QUALIFICATIONS INSTRUCTIONS

In addition to the employment application, a Statement of Qualifications (SOQ) is REQUIRED. Failure to follow the instructions below or omission of the statement of qualifications will disqualify your application

Please submit a SOQ, limited to one (1) page, single spaced, 12-point Arial font, 1" margins, number and list your response to the questions below:

1. Describe your experience with data entry, auditing and quality control of documents.
2. Explain your experience working with external stakeholders.

*Start the SOQ with your name at the top of the page and copy each question verbatim before each response.

EXAMINATION INFORMATION

To obtain list eligibility for the Supervising Program Technician III, before applying for the position(s), you should first take and pass the examination here Exam Bulletin | CalCareers.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.