ANALYST III

California State Controller's Office; Sacramento (CA); Hybrid; USD 74,000 - 93,000; Full time

Job summary

The California State Controller's Office is seeking an Analyst III to lead complex analytical and project-based work in statewide Business Program training and Personnel and Payroll operations. You will plan, design, evaluate, and implement high-impact instructional initiatives for over 294,000 state employees.

The role requires expert knowledge of legacy payroll processes, independent work, and cross-functional collaboration across departments. Hybrid work arrangement offered.

Qualifications

• A resume is required.
• A Statement of Qualifications is required.
• If you are using education to meet the minimum qualifications, you must include a copy of your degree or transcripts with your application package.

Responsibilities

• Plan, design, and develop Business Processing Learning Materials using advanced instructional design methods that require expert level understanding of legacy Personnel and Payroll business processes and transactional workflows.
• Deliver virtual training classrooms, learning labs, and forums, including agenda development, speaker coordination, facilitation, Q&A management, attendance tracking, and documentation of outcomes.
• Evaluate training effectiveness by analyzing participation data, user feedback, and performance trends, and implement improvements to content, delivery methods, and learning tools.
• Enhance and maintain the training registration database to support reporting, participation tracking, and identification of training needs.
• Lead project teams responsible for completing multiyear training and modernization initiatives.
• Lead cross functional workgroups to align learning materials with program operations, policy owners, and transition activities supporting sustainable legacy operations training.
• Consult with departments, program partners, and subject matter experts to ensure training content reflects accurate and consistent processing requirements.
• Provide technical guidance to team members contributing to training and process related projects to maintain quality and consistency.
• Represent the program in meetings requiring expert level knowledge of legacy Personnel and Payroll business processes and business system operations.
• Participate in bureau/division/agency budgetary drills and strategic assessments to ensure policies and procedures support efficient operations and organizational goals.
• Interpret and apply laws, regulations, MOUs, and Personnel and Payroll policies to ensure learning materials and training activities reflect correct processing requirements.

Job description

Work Location: Sacramento County

Position Details

Job Code: JC-534761

Position #(s): 051-220-5402-999

Working Title: Analyst III

Classification: ANALYST III

$6,623.00 - $8,290.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Facility: Personnel/Payroll Services Division

Department Information The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future. The Personnel and Payroll Services Division (PPSD) of the California State Controller’s Office is responsible for ensuring that more than 290,000 state employees are paid accurately and on time. This division manages complex payroll systems, processes employee benefits, and handles a wide range of personnel transactions. By joining this team, you’ll be at the forefront of delivering essential services that directly affect the livelihoods of state workers across California. Take the next step in your career with an organization that values innovation, integrity, and the well‑being of its employees. Apply today and build a California where everyone thrives! Visit our website to learn more about the State Controller’s Office. How did you hear about us? Take our survey!

Job Description And Duties

Under the general direction of the Customer Support Section Supervisor (Supervisor II), the Analyst III serves as an advanced journey level specialist responsible for leading complex analytical, consultative, and project-based work related to statewide Business Program training and Personnel and Payroll operations. The incumbent independently plans, designs, evaluates, and implements high impact instructional and program initiatives that support more than 294,000 state civil service, CSU, and exempt employees. The Analyst III provides expert level analysis and guidance on the interpretation and application of laws, rules, regulations, MOUs, and statewide Personnel and Payroll policies. The incumbent leads cross functional analytical efforts, coordinates project activities, and manages sensitive, high visibility assignments with department wide implications. Work requires a high degree of independence, expert level knowledge of legacy Personnel and Payroll business processes, and the ability to influence program direction through analytical insight and consultative recommendations. The incumbent fosters effective communication, supports organizational capacity building, and ensures alignment of training and program initiatives with enterprise level strategic goals. Work is performed with broad analytical discretion and project leadership responsibilities, but without Supervisory authority over personnel.

Duties Performed

(Candidates must perform the following functions with or without reasonable accommodations.)

Advanced Instructional Design and Curriculum Leadership

• Independently plan, design, and develop Business Processing Learning Materials using advanced instructional design methods that require expert level understanding of legacy Personnel and Payroll business processes and transactional workflows.
• Create and structure business process instruction guides and convert them into standardized, high impact training tools used statewide.
• Evaluate and determine required updates to learning materials based on policy changes, system modifications, operational impacts, and transition work supporting sustainable legacy operations training.
• Resolve conflicting or unclear process information by consulting with program, policy, and system experts and determining the correct interpretation for statewide use.
• Establish and maintain content standards for accuracy, clarity, accessibility, and format across all learning materials.

Instructional Delivery, Evaluation, and Program Improvement

• Plan, coordinate, and deliver virtual training classrooms, learning labs, and forums, including agenda development, speaker coordination, facilitation, Q&A management, attendance tracking, and documentation of outcomes.
• Manage all administrative components of training events, including scheduling, registration, communication, and recordkeeping.
• Evaluate training effectiveness by analyzing participation data, user feedback, and performance trends, and implement improvements to content, delivery methods, and learning tools.
• Enhance and maintain the training registration database to support reporting, participation tracking, and identification of training needs.
• Lead project teams responsible for completing multiyear training and modernization initiatives.

Collaboration, Consultation, and Stakeholder Engagement

• Lead and coordinate cross functional workgroups to align learning materials with program operations, policy owners, and transition activities supporting sustainable legacy operations training.
• Consult with departments, program partners, and subject matter experts to ensure training content reflects accurate and consistent processing requirements.
• Provide technical guidance to team members contributing to training and process related projects to maintain quality and consistency.
• Represent the program in meetings requiring expert level knowledge of legacy Personnel and Payroll business processes and business system operations.
• Participate in bureau/division/agency budgetary drills and strategic assessments to ensure policies and procedures support efficient operations and organizational goals.

Policy Interpretation, Guidance, and Knowledge Transfer

• Interpret and apply laws, regulations, MOUs, and Personnel and Payroll policies to ensure learning materials and training activities reflect correct processing requirements.
• Prepare and present analyses, recommendations, and issue summaries to support management decision making.
• Respond to complex process questions requiring expert level knowledge of legacy Personnel and Payroll transactional processes.

You will find additional information about the job in the Duty Statement.

Special Requirements

• A resume is required.
• A Statement of Qualifications is required; please see ‘Required Application Package Documents’ for instructions.
• Additional Special Requirement: If you are using education to meet the minimum qualifications, you must include a copy of your degree or transcripts with your application package.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Final Filing Date

10/28/2026

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.