Lead Business Analyst

California Correctional Health Care Services; Sacramento (CA); Hybrid; USD 96,000 - 129,000; Full time

Job summary

State Controller's Office in Sacramento County seeks a Lead Business Analyst (Information Technology Specialist II) to oversee complex FI$Cal system improvements. You will lead cross-divisional initiatives, document requirements, support testing, and coordinate with SCO management.

Hybrid telework is available; the role requires strong analytical and communication skills, collaboration, and adaptability. This is a permanent, full-time position with state benefits.

Qualifications

• Minimum requirements to be an INFORMATION TECHNOLOGY SPECIALIST II.
• Desirable qualifications include strong communication, collaboration and facilitation skills.
• Strong analytical and information gathering skills.

Responsibilities

• Lead DDI activities and cross-divisional initiatives.
• Develop and implement QA testing approaches.
• Lead requirements gathering and user story documentation.

Skills

Analytical skills

Communication skills

Collaboration

Facilitation skills

Adaptability

Attention to detail

Tools

FI$Cal system

PeopleSoft

Job description

*A Training & Development Assignment will be considered.* Under the general direction of the SCO and the SCO Production Support Manager (IT Manager I), the IT Specialist II is responsible for the most complex tasks impacting the maintenance and operations of the SCO business processes within the FI$Cal System. The IT Specialist II will lead activities and effectively collaborate with key stakeholders to resolve operational issues impacting the SCO's ability to complete processes timely. They will effectively address system impacts, plan enhanced functions, define new business processes, and assist with complex Functional, User Acceptance and Quality Assurance Testing.

The IT Specialist II should have some knowledge of accounting practices and may provide support to both the SCO Production Teams, SCO Home Divisions and the FI$Cal Service Center to identify, address, or resolve production issues within the FI$Cal system. They will use strong analytical and information-gathering skills to troubleshoot complex system issues, develop and research solutions, and present easily understood explanations to Business Team members and SCO/FI$Cal Management.

The duties of this position are focused on the Software Engineering domain, however, work may be assigned in other domains as appropriate.

Duties performed: (Candidates must perform the following functions with or without reasonable accommodations.)

• Act as the expert level lead in DDI activities, leading cross-divisional, cross-departmental initiatives, working collaboratively to facilitate, plan, analyze, test and implement changes and new functionalities.

• Use best practices, quality measures, and strategic approaches to DDI including s trategic analysis and decision-making rationale with alternative options that reduce risk and impact.

• Develop and implement quality control checklists, t horoughly documenting end-to-end business processes accurately representing each stakeholder's interests and outputs.

• Develop testing approaches that mitigate risk and improve quality control.

• Establish internal controls for post implementation monitoring and continuous improvement.

• Lead requirements gathering and user story documentation, including detailed requirements and user acceptance criteria.

• Transition user stories to the technical teams providing functional details and technical considerations, supporting technical team's understanding of the business process needs.

• Conduct functional and quality assurance testing.

• Facilitate and lead user acceptance testing.

• Plan cutover approaches and tasks that mitigate impacts to Production processes and operations.

• Effectively utilize Information Technology Service Management systems, UC4, and Phire to conduct daily monitoring of Production incidents, batch processing and change control management activities.

• Develop and maintain documentation for Production interfaces and configurations in the required formats and obtain sign offs by appropriate functional or technical subject matter experts.

• Test system configurations to match designs and requirements.

• Collaborate with all stakeholders and SCO FI$Cal team members to design effective business processes that meet operational needs and confirm stakeholder impacts such as triggers, timeliness of the process, validations, approval requirements, and expected outputs and control mechanisms.

• Effectively use Microsoft Office - Teams, Excel, Word, Outlook and Visio.

• Review, identify, and recommend system or procedural updates to protect the integrity of the FI$Cal system.

• Develop accurate communicatio ns that report risks and other findings to the FI$Cal system for SCO management.

• Develop the skills and experience to apply best practices to documentation and communications.

• Support the production of materials and communications for staff to assure quality in standards documentation and in the operations and monitoring of the FI$Cal system.

• Travel between locations to meet with various SCO and other stakeholder groups as required.

You will find additional information about the job in the Duty Statement.

Working Conditions

*A Training & Development Assignment will be considered.*

This position is located at The Park, a quaint and historical campus environment two blocks from McKinley Park, in the heart of residential East Sacramento. Easily accessible from US 50 and I-80, The Park offers free parking, quick walks to local restaurant favorites, and countless lunchtime strolling opportunities through the quiet East Sacramento neighborhood.

This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. Applicants must reside within California at the time of appointment.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #: JC-535663

Position #(s): 051-726-1414-004 051-726-1414-003

Working Title: Lead Business Analyst

Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 2

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Facility: Executive Office

Department Information

The Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future.

The Executive Office (EO) of the California State Controller's Office is the strategic center point driving the vision and mission of the department. The EO coordinates high-level initiatives, manages key stakeholder relationships, and oversees the implementation of policies and procedures that shape California's financial landscape. If you're passionate about public service, policy development, and human resources, this division offers the opportunity to advance your career in a dynamic and impactful environment. Join a team where your insights and contributions will help drive excellence in administrative and financial management.

Visit our website to learn more about the State Controller's Office.

Special Requirements

A resume is required.

A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions.

Take the required examination here: Information Technology Specialist II Examination

Desirable Qualifications

• FI$Cal system or PeopleSoft experience with an emphasis in Accounts Payable or Accounts Receivable
• State accounting experience.
• Excellent communication, collaboration and facilitation skills.
• Strong analytical and information gathering skills.
• Excellent attendance and dependability.
• Sound organizational skills and a commitment to quality customer service.
• Flexibility in response to changing priorities and workload.
• Tact, good judgement, effective communication skills and a positive attitude.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Michelle Dobbins
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.