Program Support Technician Senior

Department Of State Police; Virginia (MN); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Sign-on bonus $5,000

Retention bonus $5,000 after 10 months

Job summary

The Virginia State Police seeks a Program Support Technician Senior in the Criminal Justice Information Services division in North Chesterfield, VA. Responsibilities include locating and interpreting criminal history data to assess eligibility for firearms transmission and concealed handgun permits while complying with state and federal laws.

The position offers a competitive state hiring range and is designed for individuals with strong analytical skills, experience with VCIN/NCIC, and

Qualifications

• Knowledge of state and federal criminal history databases (VCIN/NCIC).
• Ability to analyze information and apply policies.
• Proficient with Word, Excel, Outlook; basic computing operations.

Responsibilities

• Locate, interpret, and analyze criminal history data to determine eligibility for firearms or permits.
• Prepare and communicate findings clearly to staff and the public as required.

Skills

MS Office Suite

English communication

Education

High school diploma or equivalent

Tools

VCIN

NCIC

Job description

Title: Program Support Technician Senior DSP03714

State Role Title: Admin and Office Spec III

Hiring Range: $49,275 to $69,980 Negotiable and Commensurate with Experience

Pay Band: 3

Agency: Department of State Police

Location: North Chesterfield, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type: General Public - G

Job Duties

About the Position:

OPTIONAL: Applicants hired into this position who are not currently VA state government employees are eligible for a $5,000 sign‑on bonus upon hire with signature of a 12‑month agreement.

Applicants hired into this position who are currently working for VA state government are eligible for a $5,000 retention bonus after 10 months of successful service with signature of an agreement for an additional 12 months of service.

Classified Applicants hired into this position who are already working in VSP’s Firearms Transaction Center (Dept 041000), or Dispatcher function are not eligible for either a sign‑on bonus upon hire or a retention bonus after 10 months.

The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services (CJIS) Division at our Administrative Headquarters in North Chesterfield, Virginia.

The job duties for this position include but are not limited to:

• Locating, interpreting and analyzing criminal history record information to determine lawful eligibility under state and federal law for persons to purchase or receive a firearm from any federally licensed firearms dealer or for a Virginia Nonresident Concealed Handgun Permit in the Commonwealth of Virginia.

About the Agency:

At the Virginia State Police, we are more than just a law enforcement organization — we’re a united team of problem‑solvers, protectors, and public servants shaping the future of the Commonwealth. Every role here strengthens our mission to preserve life, protect the vulnerable, and enhance safety while upholding civil liberties throughout Virginia.

When you join VSP, your skills create real impact across every community we serve. Our culture is built on being selfless, engaged, and aware, and we succeed through timely, purposeful action; clear communication; personal accountability; and continuous improvement — together.

We prioritize the readiness and well‑being of all our people, entrusting decision‑making to those closest to the challenge and supporting one another with kind, direct feedback that helps us grow. At VSP, you will find meaningful work, real opportunities for advancement, and a supportive culture grounded in service, purpose, and the belief that we are One Mission. One Team. One VSP.

If you’re ready to make a difference and be part of something larger than yourself, your next career starts here.

Minimum Qualifications

Knowledge:

• State and federal criminal history databases Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC).
• Statistical analysis and to apply policies and procedures when making recommendations.

Skills:

• The use of Microsoft Office applications to include Word, Excel, Exchange/Outlook and basic computer operations.

Abilities:

• Apply research and analytical methodology in the interpretation of criminal arrest and disposition information.
• Write and communicate effectively in English orally and in writing with staff, Department officials and the public as required.
• Work independently and as a member of a team.
• Access, retrieve, and interpret state and federal automated records.
• Demonstrated experience in retrieval and interpretation of criminal arrest and disposition information.
• Requires Virginia Criminal Information Network (VCIN) certified, which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.
• Graduation from high school or equivalent.

Additional Considerations

N/A

It is the policy of the Department of State Police (the Department) that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800‑552‑5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022 - February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.