Program Support Technician Senior

Commonwealth of VA Careers; Virginia (MN); On-site; USD 49,000 - 70,000; Full time

Job summary

The Virginia Department of State Police seeks a Senior Program Support Technician in the CJIS Division, based at State Police Headquarters in North Chesterfield, VA. You will analyze criminal history data to assess firearm eligibility and contribute to state-level information systems and processes.

The role requires a high school diploma or equivalent, proficiency with MS Office, and the ability to obtain VCIN certification; prior experience with criminal history data is preferred.

Qualifications

• MS Office (Word, Excel, Outlook) proficiency.
• Basic computer operations skills.

Responsibilities

• Locate, interpret and analyze criminal history records to determine firearm-eligibility under state and federal law.

Skills

MS Office

Basic computer ops

Education

High school diploma or equivalent

Job description

Title: Program Support Technician Senior DSP02425, DSP03544

State Role Title: Admin and Office Spec III

Hiring Range: $49,275 to $69,980 Negotiable and Commensurate with Experience Plus 10% Shift Differential.

Pay Band: 3

Agency: Department of State Police

Location: North Chesterfield, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services (CJIS) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:

• Locating, interpreting and analyzing criminal history record information to determine lawful eligibility under state and federal law for persons to purchase or receive a firearm from any federally licensed firearms dealer in the Commonwealth.

About the Agency:

At the Virginia State Police, we are more than just a law enforcement organization — we’re a united team of problem‑solvers, protectors, and public servants shaping the future of the Commonwealth. Every role here strengths our mission to preserve life, protect the vulnerable, and enhance safety while upholding civil liberties throughout Virginia.

When you join VSP, your skills create real impact across every community we serve. Our culture is built on being selfless, engaged, and aware, and we succeed through timely, purposeful action; clear communication; personal accountability; and continuous improvement — together.

We prioritize the readiness and well‑being of all our people, entrusting decision‑making to those closest to the challenge and supporting one another with kind, direct feedback that helps us grow. At VSP, you will find meaningful work, real opportunities for advancement, and a supportive culture grounded in service, purpose, and the belief that we are One Mission. One Team. One VSP.

If you’re ready to make a difference and be part of something larger than yourself, your next career starts here.

Minimum Qualifications

Knowledge

• State and federal criminal history databases.
• Statistical analysis.

Skills

• Microsoft Office applications to include Word, Excel, Exchange/Outlook.
• Basic computer operations.

Abilities

• Apply policies and procedures when making recommendations.
• Apply research and analytical methodology in the interpretation of criminal arrest and disposition information.
• Write and communicate effectively.
• Respond to inquiries from the general public.
• Direct experience associated with Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC).
• Experience in retrieval and interpretation of criminal arrest and disposition information.
• Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or lawful permanent resident of the United States and eligible for naturalization.
• VCIN certified or ability to become certified within specific time frame.
• Graduation from high school or equivalent.

Additional Considerations

N/A

Special Instructions

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre‑employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre‑employment process is determined by the successful completion of the above items.

It is the policy of the Department of State Police (the Department) that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS.