Program Support Specialist, GEC NIC Programs

U.S. Department of Veterans Affairs; Tampa (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Federal health/vision/dental

Retirement plan

Job summary

The U.S. Department of Veterans Affairs in Tampa, Florida, is seeking a Program Support Assistant to support the Geriatrics & Extended Care Non-Institutional Care programs (PCS). You will perform a wide range of clerical and administrative duties to assist NIC coordinators and front-line staff.

The ideal candidate demonstrates strong organization, communications, and time-management skills, with the ability to work independently and follow established policies and procedures.

Qualifications

• One year of specialized experience or education equivalent to GS-5 level.
• Data entry and reporting skills.
• Strong written and verbal communication.

Responsibilities

• The PSA performs clerical, administrative, and technical duties in support of seven PCS programs.
• Duties include Homemaker/Home Health Aide (H/HHA), CADHC, VDC, CNH, CCN and SVH for eligible Veterans.
• Coordinate with NIC Coordinators and frontline staff to ensure program efficiency.
• Independence in action with knowledge of PCS policies and procedures.
• Prepare graphs and reports for management and use CPRS/CTB/HSRM/CTM/Office apps daily.

Skills

Relational and communication

Oral and written communication

Time management

Independent decision making

Teamwork

Tools

CPRS

CTB

HSRM

CTM

Microsoft Teams

Word

Excel

Job description

The U.S. Department of Veterans Affairs in Tampa, Florida, is seeking a Program Support Assistant to support the Geriatrics & Extended Care Non-Institutional Care programs (PCS). You will perform a wide range of clerical and administrative duties to assist NIC coordinators and front-line staff.

The ideal candidate demonstrates strong organization, communications, and time-management skills, with the ability to work independently and follow established policies and procedures.