Program Support Specialist

Federal Aviation Administration; Anchorage (AK); Remote; USD 47,000 - 70,000; Full time

Job summary

The Federal Aviation Administration in Alaska is seeking a Program Support Specialist to provide administrative and operational support under close supervision. You will work with managers and other professionals to plan tasks, generate reports, and maintain various systems.

You must meet education substitution requirements and may need to submit transcripts; the position is telework eligible and pays $46,830 to $70,248 per year.

Qualifications

• Education substitution allowed for FV-F with a 4-year bachelor’s degree.
• Transcript submission is required; official transcripts may be required.
• Foreign education must be evaluated by a private organization or an accredited US institution in terms of equivalency to a degree.

Responsibilities

• Provide full range of administrative and operational support.
• Maintain, create, organize, update and generate reports from multiple systems.
• Coordinate meetings and travel arrangements; provide on-site support.
• Prepare, transcribe, edit a wide variety of paperwork including confidential/technical material.
• Draft written correspondence and agendas, reports and minutes with limited supervision.
• Collect and compile data to prepare reports; maintain databases and files.
• Assist with day-to-day organizational coordination of user support and communications.

Education

Bachelor's degree

Job description

• Department: Department of Transportation

The Program Support Specialist performs core administrative assignments under the close direction of a manager, project/program manager, team leader, or more experienced professional.

Key Responsibilities

Responsibilities include: applying basic knowledge of administrative or program principles, concepts, policies, procedures and objectives, working with higher and lower-level professionals with day-to-day operations. Coordinates with a manager, project/program manager, team leader, or more experienced professional to plan time and use assigned resources to accomplish tasks.

Responsible for providing a full range of administrative and operational support for the assigned organization, to include:

• Supporting managers and staff by maintaining, creating, organizing, updating and generating reports from multiple systems.
• Assisting in the timely completion or revision of actions related to staff management, status/report submissions, etc.
• Supporting staff with administrative tasks related to compliance, generating program documents, and monitoring progress status.
• Composing, preparing, transcribing, proofreading, and/or editing a wide variety of paperwork including that of a confidential, complex, and/or technical nature.
• Drafting/preparing written correspondence including agendas, reports, and minutes ensuring accuracy, completeness, and timeliness with limited supervision and direction.
• Supporting in the collection and compilation of statistical data, required to prepare reports.
• Assisting in maintaining and archiving program and administrative files and procure supplies and equipment.
• Coordinating small and large meetings, including handling logistical arrangements, making hotel and travel arrangements, and providing on-site support.
• Processing and tracks time sheets and travel authorizations and vouchers; preparing departmental spreadsheets; developing and maintaining databases and assisting with the day-to-day organizational coordination of user support and communications.
• Contacts are primarily internal to the organizational unit with a manager and other employees to share information, provide data and/or written analyses, and to discuss the status of assignments.
• In some specialties, may have contact with customers and other external parties on routine matters such as gathering information, explaining regulations, and discussing the customer's situation.
• Works under detailed instructions provided by a manager, project/program manager, team leader, or more experienced professional.
• Regularly refers problems and work issues to a manager, project/program manager, team leader, or more experienced professional for guidance.
• Work is reviewed regularly during assignments and at completion to ensure timeliness and all aspects of quality.
• Work activities typically support the work of other employees and contribute to activities of the organizational level. In some specialties, the work may affect internal and external customers.

Requirements & Education

Education Substitution: Substitution of education or equivalent combinations of education and experience may be qualifying for this position. To qualify based on education, you must submit a copy of your college transcripts. If selected, official transcripts will be required prior to employment. Education substitution for FV-F: Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, gained from an accredited college or university.

If qualifying based on education, Applicants MUST submit a copy of their college or university transcript by the closing date. If selected, an official transcript will be required. You may upload these documents with your application in USAJOBS OR fax it to [phone] OR email to [e-mail] (please include announcement number on each page). Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education.

Accreditation may be verified at the following website: www.ed.gov/admins/finaid/accred/indez.html Foreign education must be evaluated by a private professional organization specializing in interpretation of foreign education credentials or an accredited US. educational institution in terms of equivalency to a degree acquired at an American college or university. A copy of the evaluation results must be included in your application package.

If you do not include a copy of the evaluation as part of your application package, your foreign education will not be considered.

Which agency is hiring for this position?

This position is with Federal Aviation Administration, Department of Transportation.

What is the salary for this position?

The posted pay range is $46830 – $70248/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-11-30.

How many openings are available?

There are 5 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-15 · Not affiliated with or endorsed by OPM or USAJOBS.gov