Program Support & Front Desk Coordinator

Phoenix House Orange County, Inc.; Santa Ana (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Phoenix House Orange County, Inc. is seeking a Program Assistant to support reception and general office functions at our Santa Ana location. Reporting to the Program Director, you will greet visitors, handle calls, and coordinate intake and appointments with treatment teams.

This role emphasizes confidentiality, strong MS Office skills, and the ability to work in a fast-paced environment. You will maintain records, manage supplies, assist in safety procedures, and help organize events while

Qualifications

• High School diploma or equivalent required.
• Prior administrative experience preferred.
• Must obtain TB test clearance and update yearly.

Responsibilities

• Provides reception services, greets visitors, and directs to appropriate person.
• Coordinates intake calls and schedules clinical appointments with treatment team.
• Operates telephone console and handles messages and inquiries.
• Maintains office supplies and monitors reception area.

Skills

MS Office

Telephone handling

Data entry

Visitor management

Organization

Education

High School diploma or equivalent

Tools

Electronic Health Record

Job description

Phoenix House Orange County, Inc. is seeking a Program Assistant to support reception and general office functions at our Santa Ana location. Reporting to the Program Director, you will greet visitors, handle calls, and coordinate intake and appointments with treatment teams.

This role emphasizes confidentiality, strong MS Office skills, and the ability to work in a fast-paced environment. You will maintain records, manage supplies, assist in safety procedures, and help organize events while