Guest Experience & Front Desk Coordinator

sci; Santa Ana (CA); On-site; USD 24,000 - 27,000; Full time

Job summary

sci is seeking a friendly receptionist to join our front desk team in Santa Ana, CA. You will greet visitors, route calls, and provide basic office support while maintaining a respectful and confidential environment.

The role requires a high school diploma and some office experience, with a preference for familiarity with MS Office and strong communication skills. Weekend availability is noted in the requirements.

Qualifications

• High School Diploma or equivalent is required.
• Six months general office, receptionist, or administrative support experience preferred; proficiency with phones, fax, and copier.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff when appointments arrive and escorts guests to the appropriate room.
• Answers routine questions about services, products, and directions.
• Involves management with customer service and security issues as needed.
• Receives deceased belongings and follows chain of custody procedures.
• Answers and routes incoming calls to staff.
• Maintains comfortable environment for clients and may provide beverages.

Skills

Professional interpersonal skills

Clear and professional speaking voice

Data entry

Education

High School Diploma

Tools

MS Office Suite

Job description

sci is seeking a friendly receptionist to join our front desk team in Santa Ana, CA. You will greet visitors, route calls, and provide basic office support while maintaining a respectful and confidential environment.

The role requires a high school diploma and some office experience, with a preference for familiarity with MS Office and strong communication skills. Weekend availability is noted in the requirements.