Sleep Center Front Desk & Scheduling Specialist

Hoag Health System; Newport Beach (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Hoag Memorial Hospital Presbyterian in Newport Beach, CA seeks a Front Office Assistant to support patient care through clerical and front desk duties. You will greet visitors, handle calls, collect copays, schedule appointments, and enter demographics into the medical record with attention to accuracy.

Maintain confidentiality, assist clinical staff as needed, and participate in quality improvement activities.

Qualifications

• High School Graduate or equivalent education and experience required
• Microsoft Office Suite (Outlook, Word, Excel) knowledge required
• Clerical experience including filing, calculator and telephone skills
• Typing speed of minimum 35 WPM required
• Minimum one year of medical front office or equivalent administrative experience required
• Working knowledge of medical terminology and anatomy
• Two years of medical front office experience preferred
• Healthcare database systems knowledge preferred
• Understanding of insurance procedures preferred
• Bachelor's degree in healthcare-related field preferred

Responsibilities

• Greet visitors, answer phones, collect copays, and close cash drawer
• Enter patient demographics and clinical information into the medical record
• Prepare charts and coordinate scheduling, confirmations, cancellations and rescheduling
• Ensure chart paperwork is complete prior to procedures
• Order patient tests as directed by medical staff during stay
• Protect patient confidentiality and participate in quality improvement

Skills

Microsoft Office

Typing 35 WPM

Medical terminology

Front office experience

Education

High School Diploma or equivalent

Bachelor's degree in healthcare-related field (preferred)

BL S Certifications (Cited: BLS) – required after 90 days (see certs)

Job description

Hoag Memorial Hospital Presbyterian in Newport Beach, CA seeks a Front Office Assistant to support patient care through clerical and front desk duties. You will greet visitors, handle calls, collect copays, schedule appointments, and enter demographics into the medical record with attention to accuracy.

Maintain confidentiality, assist clinical staff as needed, and participate in quality improvement activities.