Program Support Clerk (OA)

Veterans Health Administration

Johnson City (TN)

On-site

USD 45,000 - 59,000

Full time

4 days ago

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Job summary

The Veterans Health Administration at James H. Quillen VA Medical Center in Johnson City, TN seeks a Program Support Clerk (OA) to provide clerical and administrative support to the Pathology and Laboratory Medicine Service.

The role covers budget tracking, supply management, correspondence, and data reporting. Responsibilities include handling mail and visitor directions, maintaining records and files, preparing cost distribution reports, minutes, and CE-related training administration.

Qualifications

General clerical and administrative duties are required.
Experience with budget and supply tracking is preferred.
Ability to compose routine correspondence and maintain records.

Responsibilities

Perform administrative and budget support for the Pathology and Laboratory Medicine Service.
Maintain supply ordering information and fund ledgers for laboratory materials.
Prepare and type reports, minutes, and routine correspondence as requested.
Serve as secretarial support and manage mail, calls, and visitor contacts.
Provide timekeeping and back-up clerical support as needed.

Skills

Clerical skills

Budget support

Record keeping

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Budget software

Job description

Department: Department of Veterans Affairs

Serves as Program Support Clerk for the Pathology and Laboratory Medicine Service (P&LMS) at the James H. Quillen VA Medical Center, Johnson City, TN. In this capacity, the incumbent will act as clerical and administrative support.

Key Responsibilities

The incumbent selected for the role will be responsible for carrying out a wide variety of clerical and administrative tasks associated with maintaining and supporting the professional and supervisory staff of the service as follows: Administrative and budget support Performs clerical and fiscal record keeping duties involving expendable supplies. Prepares requests for supplies so that an adequate inventory is maintained.

Prepares, maintains, and updates supply ordering information for all the laboratory sections, including cost, supplier source, and special ordering or shipping information. Maintains fund control ledgers for blood and supply funds. Gathers and extracts relevant information and data for various special reports (e.g.

supply usage/cost for new equipment, cost of certain supplies, etc.) and prepares and types the reports for the Chief, Pathology and Laboratory Medicine Service and/or Chief Medical Technologist as requested.

Secretarial and general clerical support ???????Receives mail, telephone calls, patients, and visitors, and directs them to appropriate staff members while responding personally to routine requests for information regarding laboratory procedures and policies or departmental and station reports concerning the laboratory. Manages the anatomic pathology reports.

Completes and types official VA forms such as those required for cost distribution reports, personnel actions, and travel requests. Serves as Computer Based Learning Administrator for P&LMS and requests classes be listed for CE credit through Learning Resources Services. Composes minutes for meetings and miscellaneous correspondence on routine matters as outlined in regulations and procedures or specifically requested by the service Chief or Laboratory Manager.

Maintains suspense files as necessary on service reports and correspondence and takes required action to ensure timely follow-up. Miscellaneous support duties Performs timekeeping duties for the Pathology and Laboratory Medicine service. Serves as back up to other laboratory clerical personnel with the service. Performs other related duties as assigned. Work Schedule: Monday through Friday, 7:45 am to 4:30 pm Virtual: This is not a virtual position.

Position Description/PD#: Program Support Clerk (OA)/PD60581O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $45409 – $59031/yr.

What is the application deadline?

Applications close on 2026-10-07.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.