Program Support Assistant

Veterans Health Administration

Hines (IL)

On-site

USD 45,000 - 59,000

Full time

3 days ago

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Job summary

Veterans Health Administration at the Edward Hines Jr. VA Hospital in Hines, IL seeks an experienced Program Support Assistant to provide administrative support to the Pathology and Laboratory Medicine service.

You will manage timekeeping, drug-screen workflows, specimen logistics, and inventory handling to ensure accurate processes and timely reporting. The role includes data entry as the TMS coordinator, equipment inventory duties, and travel planning using Concur.

Qualifications

A transcript must be submitted with your application.
Education from accredited institutions may be evaluated for qualification.
If using foreign education, provide a Certificate of Foreign Equivalency.

Responsibilities

Serves as primary timekeeper and maintains attendance records.
Collects and processes urine drug screens and chain of custody forms.
Manages specimen inventory and related materials.
Acts as purchase card holder to support referrals and service needs.
Enters and edits data as the TMS coordinator for staff training.
Maintains Equipment Inventory Listings custodial duties.
Processes equipment turn-ins and submits engineering work orders.
Supports remote equipment temperature monitoring systems.
Sponsors PIV for PLMS employees and manages travel approvals in Concur.
Arranges travel and prepares admin reports for management.

Skills

Timekeeping

Data entry

Travel coordination

Record keeping

Education

High school diploma

Tools

Concur Travel

Timekeeping system

Job description

Department: Department of Veterans Affairs

This position is organizationally aligned to the Pathology and Laboratory Medicine (PLM) Product Line, at the Edward Hines Jr. VA Hospital, Hines, IL. The incumbent provides administrative support to PLM management to help achieve the product line's goal of continuous high-quality laboratory testing and customer service.

Key Responsibilities

Duties include, but not limited to: Serves as the primary timekeeper and maintains time and attendance records for the Pathology and Laboratory Medicine service. Serves as the primary collector to collect and process preemployment or current employees for random, reasonable suspicion, post-accident, or safe harbor urine drug screen collection, confirming donor identity and completing chain of custody forms.

Prepare packages and ships specimens to testing laboratory and delivers forms. Management of specimen inventory from collection materials (shipping bags, collection cups, bluing tablets, forms (chain of custody forms and VA Form 10-5345) and envelopes. Serve as a purchase card holder to support referral testing and equipment service needs; complies with Federal, VA and local acquisition regulations.

Enters and edits data as the TMS coordinator to record the required continuing education and training activities of all service staff; prepares education and training reports as requested for administrative and supervisory personnel. Serves as the delegated Equipment Inventory Listings (EIL) Custodial Officer responsibilities for Pathology and Laboratory Medicine Service. Assist with locating/scanning inventoried equipment.

Process electronic and manual turn-in requests for equipment. Submit Engineering work orders as requested for PLMS. Assist with installation, configuration, and operation of remote equipment temperature monitoring systems for PLMS. Serves as a Personal Identity Verification (PIV) Sponsor for PLMS employees; notifies current and new staff of requirements for obtaining PIV card. Serves as PLMCGE Concur Travel super user.

Arrange travel, prepare necessary documents required for travel purposes and routes for approval and signatures. Prepare, compile, and file administrative reports for management (DFWP records and Timekeeping records). Work Schedule: Fulltime: Monday - Friday 7:00am - 3:30PM Virtual: This is not a virtual position. Position Description/PD#: 170300 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved.

Permanent Change of Station (PCS): Not Authorized. PCS Appraised Value Offer (AVO): Not Authorized.

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $45538 – $59200/yr.

What is the application deadline?

Applications close on 2026-10-01.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.