Program Support Assistant - OA

US-Department-of-Veterans-Affair; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

The incumbent provides administrative and clerical support to the Chief, Primary Care Service and Assistant Chiefs at the Chalmers P. Wylie VA Ambulatory Care Center, Columbus, Ohio, and reports to the Primary Care Administrative Officer.

The role includes program support and ensuring practices and procedures align with office standards. Applicants must meet all requirements by the closing date of 10/12/2026.

Qualifications

• Experience providing administrative support in a government office.
• Ability to collect, compile, and track data and information.
• Experience processing documents and reports with updated office records.
• Proficient with word processing, spreadsheets, email, calendars, databases and basic graphics.

Responsibilities

• Provide administrative and clerical support to the Chief, Primary Care Service and Assistant Chiefs.
• Assist with program support and ensure practices align with office standards.
• Maintain office files and records; process documents and reports as required.
• Utilize software for word processing, spreadsheets, email, calendars, databases and basic graphics.

Skills

Administrative support

Data collection & tracking

Office filing & records management

Word processing & spreadsheets

Customer service

Job description

The incumbent provides administrative and clerical support and assistance to the Chief, Primary Care Service and Assistant Chiefs, Primary Care at the Chalmers P. Wylie VA Ambulatory Care Center, Department of Veterans Affairs, Columbus, Ohio, and reports directly to the Primary Care Administrative Officer. Incumbent provides program support and ensures that practices and procedures are consistent with those of the office. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/12/2026.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; and providing information and customer service.

NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.