Program Support Assistant (OA)

US-Department-of-Veterans-Affair; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

The United States Department of Veterans Affairs (VA) at the Louisville VA Medical Center seeks a Program Support Assistant to provide administrative support within the Geriatrics and Extended Care Service. The role supports an interdisciplinary program to meet chronically-ill patient needs and helps coordinate, plan, and manage routine office tasks.

Under administrative supervision, the incumbent will assist with data gathering for reports, document preparation, and customer communications

Qualifications

• Experience using a variety of personal computer applications (word processing, spreadsheets, databases, presentations).
• Experience collecting data for reports and updating spreadsheets.
• Experience coordinating, planning, and organizing administrative duties for a clinical office; strong written and oral communication.

Skills

Word processing & spreadsheets

Data collection & reporting

Oral and written communication

Administrative duties coordination

Job description

This position is located in the Geriatrics and Extended Care Service within the Veterans Affairs Medical Center, Louisville, Kentucky and encompasses an interdisciplinary, multifunctional array of programs and services to meet the needs of chronically-ill patients, so they may remain in their own homes. The person in this position will serve as a Program Support Assistant under the administrative supervision of the GEC Administrative Officer. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/06/2026.

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience using of a variety of personal computer applications, including word processing, spreadsheet applications, database files, presentation software; experience collecting and gathering data for reports and updating spreadsheets; experience preparing documents for review; coordinating, planning, and organizing administrative duties for a clinical office; experience communicating orally and in writing; providing customers with consistent information according to established policies and procedures.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.