Program Support Assistant - Home Based Primary Care

Veterans Health Administration

Columbia Township (MO)

On-site

USD 41,000 - 53,000

Full time

2 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Veterans Health Administration, Department of Veterans Affairs, seeks a Program Support Assistant for Home Based Primary Care. Responsibilities include supporting the HBPC team, handling administrative tasks, data management and reporting, and assisting with timekeeping and scheduling.

The role emphasizes clerical duties, document preparation, meeting coordination, and maintaining confidential records within a federal healthcare program.

Qualifications

Transcript submission is required to verify education.
Foreign education requires a foreign credential evaluation.

Responsibilities

Provide administrative support: determine eligibility for HBPC admission and assist with forms.
Identify and resolve problems with customer service, patient flow, revenue and data validation.
Perform clerical duties: prepare correspondence, minutes, reports, and maintain files.
Handle office automation: store/retrieve documents, format letters, prepare HBPC reports.
Serve as HBPC timekeeper for payroll and leave.
Maintain calendar, coordinate meetings, and prepare materials.
Record minutes and assist Program Director and Medical Director.
Maintain equipment inventory and conduct annual physical inventory.
Produce distribution materials and maintain program reports and confidential records.

Job description

Program Support Assistant - Home Based Primary Care

Department: Department of Veterans Affairs

The position serves as a Program Support Assistant to an assigned Home-Based Primary Care (HBPC) PACT team, under the supervision of the HBPC Program Director. The primary purpose of this position is to provide assistant level support to the Program Director, Nurse Manager, Assistant Nurse Manager, Medical Director and the HBPC interdisciplinary staff.

Key Responsibilities

The incumbent provides administrative services to Veterans such as determining the eligibility of patients for admission to the HBPC program, assisting with administrative completion of forms or documents, etc., as well as assisting other HBPC PACTs as the need arises. The incumbent plays an integral role in identifying and developing ways to resolve problems with the administrative and clinical staff on customer service, patient flow, revenue and data validation issues.

Duties may include but are not limited to: Performs general clerical and administrative duties to include preparing correspondence; meeting minutes; compiling reports; extracting and organizing data; reviewing documents for accuracy; maintaining files; and, managing and maintaining databases.

Executes several office automation functions such as storing and retrieving electronic documents and files; formatting letters; creating and compiling HBPC weekly, monthly, quarterly and annual reports and memoranda; and, preparing materials for publications such as pamphlets, forms, graphs or technical manuals. Performs as HBPC timekeeper for staff including payroll software and time and leave requirements.

Maintains a calendar and coordinates meetings (i.e., interdisciplinary staff meetings, care planning meetings) and conference calls as well as prepares materials for these events. Responsible for recording and typing minutes and assisting the Program Director and Medical Director with administrative functions. The PSA maintains equipment inventory list specific for the program and conducts annual physical inventory of equipment when requested.

Generates a variety of materials for distribution including incoming and outgoing correspondence, forms, statistical reports, etc.; maintains cumulative records on program reports and responses; routine data and information requested from outside services; policy statements; confidential patient records, medications and equipment; home visits, patient status, supplies, HBPC fiscal budget, phone consultations, etc.

Work Schedule: Monday - Friday, 7:30am - 4:00pm or 8:00am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant - Home Based Primary Care/PD589-A4-09476A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $40736 – $52957/yr.

What is the application deadline?

Applications close on 2026-10-09.

Who is eligible to apply?

This position is open under the 'Public' hiring path.