Credentialing Program Assistant

Veterans Health Administration

Fayetteville (AR)

Hybrid

USD 45,000 - 66,000

Full time

3 days ago

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Benefits offered by this job

Telework eligible

Job summary

Veterans Health Administration in Fayetteville, AR seeks a Credentialing Program Assistant to manage credentialing and privileging documentation for providers, assemble packets for Medical Staff Committees, and generate reports with primary source verifications. The role supports FPPE/OPPE tracking and ensures regulatory compliance.

Responsibilities include data entry in VetPro and related databases, coordinating with licensing boards and external agencies, and maintaining audit trails while

Qualifications

There is no educational substitution at this grade level.
Education recognized by the U.S. Department of Education for qualification credit.

Responsibilities

Process credentialing and privileging documentation for providers.
Assemble credentialing packets for Medical Staff Committees.
Generate credentialing reports; perform primary source verifications (licenses, NPDB, certifications).
Review credentialing files for completeness and accuracy; track FPPE/OPPE completion and monitoring requirements.

Job description

Department: Department of Veterans Affairs

Responsible for working collaboratively with leadership, healthcare providers, the Credentialing & Privileging (C&P), administrative Specialists and other administrative teams in managing the Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations for the C&P programs, providing guidance on processes, requirements and implementation.

Key Responsibilities

Duties: Process credentialing and privileging documentation for providers; Assemble credentialing packets for Medical Staff Committees; Generate credentialing reports (Report Cards, compliance tracking). Perform primary source verifications (licenses, NPDB, certifications); Review credentialing files for completeness and accuracy; Perform VetPro access reviews and ensure system compliance; Track FPPE/OPPE completion and monitoring requirements.

Identify discrepancies and request corrections from providers; Conduct first-level review of FPPE/OPPE documentation; Analyze credentialing data trends and identify issues. Enter and maintain credentialing data in VetPro and databases; Track provider licensure, certifications, and expiration timelines; Maintain tracking systems for credentialing requirements; Track and process provider exit reviews and reporting requirements.

Coordinate with external agencies (licensing boards, NPDB); Communicate deficiencies and requirements to stakeholders. Conduct audits of credentialing files and monitoring systems; Maintain documentation and audit trails for credentialing actions. Maintain credentialing records in compliance with regulations; Monitor credentialing workflows and ensure compliance timelines; Ensure compliance with Joint Commission and VA standards.

Assist in implementing credentialing processes and updates; Provide guidance to staff on credentialing procedures; Identify issues requiring escalation to supervisor. Provide administrative and technical support to C&P program; Perform additional administrative support duties as assigned; Support special projects and credentialing initiatives. Communicate and coordinate with providers, clinical staff, and external entities.

Extract and organize data from systems (Excel, databases); Support development of credentialing forms and tracking tools. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday to Friday 7:30 am to 4:00 pm, subject to change based on the needs of the facility. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Credentialing Program Assistant/PD03348A and PD03347A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $45409 – $65599/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-08.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.