Program Support Assistant

US-Department-of-Veterans-Affair; San Jose (CA); On-site; USD 50,000 - 64,000; Full time

Job summary

The U.S. Department of Veterans Affairs Readjustment Counseling Service seeks an administrative support specialist to assist a multi-disciplinary team delivering counseling services to veterans.

This on-site role handles administrative, fiscal, and supply tasks for the Vet Center and is the sole admin staff on site. Qualification requires one year of specialized experience at GS-6 level or equivalent, with examples including managing programs, databases, scheduling, and typing diverse

Qualifications

• One year of specialized experience equivalent to at least GS-6 in the normal line of progression.
• Experience providing administrative and technical support for program management.
• Experience maintaining databases and utilizing software programs.
• Experience scheduling appointments and typing a variety of correspondence.

Responsibilities

• Provide administrative and clerical support to a multi-disciplinary counseling team.
• Oversee administrative, fiscal, and supply support for the Vet Center team.
• Work on-site as the sole administrative person located on site, handling on-site duties.

Job description

This position is located within Readjustment Counseling Service, and its primary purpose is to provide administrative and clerical support to a multi-disciplinary team providing counseling services to veterans with readjustment problems. By virtue of the mission of the Vet Center, the incumbent is the only administrative person located on site thus becoming responsible for many of the administrative, fiscal, and supply support functions for the Vet Center team. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/15/2026.

Grade Requirement:

• Is at a grade or pay level with a representative rate no higher than the representative rate of the grade or pay level of the CTAP eligible's permanent position of record;
• Has no greater promotion potential than the CTAP eligible's permanent position of record;
• Is in the same local commuting area as the CTAP eligible's permanent position of record;
• Is filled during the CTAP eligible's eligibility period; and, if applicable,
• Is filled under the same excepted appointing authority as the CTAP eligible's permanent position of record if the CTAP eligible is an excepted service employee and the agency CTAP provides selection priority in the excepted service

You may qualify based on your experience as described below:

• GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Applicants must meet two out of the three examples of specialized experience listed below:
  • Providing administrative and technical support for the management of various programs.
  • Maintaining databases and utilizing various software programs.
  • Scheduling appointments and typing a variety of correspondence.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.