Program Supervisor II - Lead Community Services

VOALA; Santa Ana, Northern (CA, KY); Hybrid; USD 85,618,000 - 90,117,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

VOALA is seeking a Program Supervisor II to lead on-site program operations, supervise staff, and ensure delivery of services aligned with grant objectives. You will monitor performance metrics, coordinate intake and service plans, and maintain high-quality records and reporting.

The role requires strong leadership, attention to data quality, and collaboration with community partners to meet funding requirements and program goals.

Qualifications

• Must pass fingerprint clearance and background checks.
• Associate’s degree or relevant education with two years’ experience.
• At least 12 months supervisory experience in social services.

Responsibilities

• Supervise program staff to meet grant objectives and KPIs.
• Coordinate day-to-day operations, intake, and service planning.
• Conduct weekly case conferencing and monthly file audits.
• Ensure program compliance with VOALA policies and procedures.
• Train, mentor staff, and coordinate community partnerships.

Skills

Supervisory experience

Budget oversight

Community outreach

Education

Associate’s degree or equivalent (2 years)

Tools

HMIS

Job description

VOALA is seeking a Program Supervisor II to lead on-site program operations, supervise staff, and ensure delivery of services aligned with grant objectives. You will monitor performance metrics, coordinate intake and service plans, and maintain high-quality records and reporting.

The role requires strong leadership, attention to data quality, and collaboration with community partners to meet funding requirements and program goals.