Program Supervisor: Case Management & Community Outreach

VOALA; Los Angeles, Northern (CA, KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

VOALA is seeking a Program Supervisor I to oversee day-to-day operations, supervise the Case Manager and Housing Specialist, and help meet contract goals for client services in Los Angeles. You will ensure quality assurance, data accuracy, and effective service delivery in a high-demand environment.

Qualifications include a Bachelor's in Social Work, at least one year of supervisory experience, and fingerprint clearance.

Qualifications

• Requires fingerprint clearance and background check
• Valid California driver license and reliable transportation
• 1 year of supervisory experience in social services
• Bachelor's degree in Social Work or related field (4 years experience in lieu)

Responsibilities

• Oversee day-to-day program operations and supervise staff.
• Coordinate intake and service plans for clients and housing stability.
• Maintain client records and ensure data quality and compliance.
• Collaborate with community partners and funders; monitor timelines and outcomes.

Skills

Supervisory experience

Policy compliance

Education

Bachelor's degree in Social Work

Job description

VOALA is seeking a Program Supervisor I to oversee day-to-day operations, supervise the Case Manager and Housing Specialist, and help meet contract goals for client services in Los Angeles. You will ensure quality assurance, data accuracy, and effective service delivery in a high-demand environment.

Qualifications include a Bachelor's in Social Work, at least one year of supervisory experience, and fingerprint clearance.