Program Supervisor: Family Services & Crisis Support Lead

BCFS Health and Human Services; Tyler (TX); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

BCFS Health and Human Services in Tyler, TX is seeking a Program Supervisor to oversee Family Resource Center staff and ensure quality services, especially in crisis situations. The role emphasizes supervision, training, and accurate record-keeping in compliance with state and federal standards.

The position requires a Bachelor’s degree, 3 years of direct service experience, and a valid Texas driver’s license with background checks.

Formación

• Bachelor’s degree in a related field.
• 3 years related direct service experience.
• Preferred 2 years supervisory experience in a related field.
• Valid Texas Driver’s license.
• Pass pre-employment and random drug screens; background checks.

Responsabilidades

• Provide direct supervision over the FRC direct service staff.
• Help team understand family dynamics and plan client services.
• Provide training and technical support to staff.
• Recommend disciplinary actions to Program Director.
• Maintain records and reporting for compliance.
• Develop and ensure delivery of service plans.
• Maintain confidentiality of client files.
• Coordinate with BCFS HHS program and outside agencies.
• Report child abuse following policies and procedures.
• Conduct community outreach to educate on services and child abuse prevention.

Conocimientos

Team supervision

Crisis management

Training delivery

Written communication

Educación

Bachelor's degree in related field

Herramientas

Microsoft Office

Record keeping software

Descripción del empleo

BCFS Health and Human Services in Tyler, TX is seeking a Program Supervisor to oversee Family Resource Center staff and ensure quality services, especially in crisis situations. The role emphasizes supervision, training, and accurate record-keeping in compliance with state and federal standards.

The position requires a Bachelor’s degree, 3 years of direct service experience, and a valid Texas driver’s license with background checks.