Program Specialist

Biogensys; Trenton (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Dress Code: Business Casual

Work mode: Office

Job summary

Biogensys is seeking a Program Specialist in Trenton, NJ to support the Product Registration group and navigate PPS, ALSTAR, and PEGA systems. The role focuses on processing change requests, verifying product data, and maintaining current records during peak periods.

You will handle backlogs, assist with September renewals, review product labels, and ensure accurate company and billing details across multiple databases, delivering reliable support to the registration team.

Qualifications

• Strong organizational and time management skills.
• Ability to manage and prioritize a high volume of requests.
• Customer service skills.
• Communication skills.
• Proficiency in data entry and data verification within software platforms.

Responsibilities

• Process PPS product change requests and verify product data in PPS.
• Handle PPS registrant change requests and backlog, especially before renewals.
• Support September renewal process, including handling invoices and late renewals.
• Review 25B product labels and ensure accuracy of company name and billing details.
• Process product revisions via ALSTAR, PEGA/AllStar or email to keep records up to date.

Skills

Organization

Time management

Customer service

Communication

Data entry

Tools

PAS/PPS

PEGA/AllStar

Teams

Outlook

Chrome

Access

Microsoft Office Suite

Job description

We are hiring a Program Specialist for one of our clients in Trenton, NJ.

Job Description

• The primary responsibility of this position is to provide support to the Product Registration group, including work within the PPS, ALSTAR, and PEGA systems.
• Temp will assist with PPS registrant change requests, including working through the existing backlog and maintaining current updates.
• A significant increase in requests is expected in September during the renewal period.
• Process PPS product change requests received by email or mail.
• This includes verifying that the product appears in PPS and confirming product name, company name, and product status (first-year, second-year, or deletion).
• A large volume of these requests is anticipated in September.
• Process product revision requests submitted through ALSTAR or email.
• This includes verifying that the product exists in PPS and ensuring that company name, billing party, and contact information are accurate and up to date.
• Workload will increase substantially in September.
• Provide support during the September renewal process, including handling returned invoices and assisting with late renewal invoice processing.
• Conduct reviews of 25B product labels.

Skills Required

• Strong organizational and time management skills
• Ability to manage and prioritize a high volume of requests
• Customer service skills
• Communication skills
• Proficiency in data entry and data verification within software platforms

Experience Required

• Computer Data Base Experience
• PAS/PPS, PEGA/AllStar, Teams, Outlook, Chrome, Access, Microsoft Office Suite

Work Hours

• 8:30-4:30
• Lunch (unpaid) : 12:30 1:00

Additional Information

• Dress Code: Business Casual
• Work mode: Office

About Us

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry. By responding to this job posting, you are consenting to receive text/SMS messages from us. Thank you.