Program Services Manager: Lead Person-Centered Support

Sunrise Community, Inc.; Orlando (FL); On-site; USD 65,000 - 80,000; Full time

Job summary

Sunrise Community, Inc. in Florida is seeking a skilled manager to provide oversight and guidance to QIDPs and Program Coordinators in developing, implementing and coordinating each person’s program plan.

The role emphasizes person-centered supports and standardized documentation. You will conduct trainings for staff, ensure compliance with regulatory guidelines, and collaborate with families, guardians and support coordinators to address needs.

Qualifications

• Must complete the required pre-employment Background and Drug Screenings.
• Must possess a valid Driver's License which meets company standards for approved driver status.
• Must possess advanced computer skills.
• Must possess a Bachelor’s Degree in Human Services.
• Minimum two years of Management experience working in the field of intellectual/developmental disabilities preferred.
• Minimum two years of experience in writing program plans, case notes or other relevant documentation required.

Responsibilities

• Provides oversight and supervision to QIDPs and Program Coordinators in the development, implementation and coordination of each person’s program plan.
• Ensures standardization and execution of programming documentation for QIDPs and Program Coordinators.
• Conducts and creates standardized trainings for QIDPs, Program Coordinators, Residential Program Directors, Directors of Operation and Executive Directors.
• Ensures that plans are person centered and reflect the needs and desires of the people supported by Sunrise.
• Verifies that communication and collaboration with all stakeholders, including family, guardians and support coordinators is taking place to address the needs of the people supported by Sunrise.
• Creates positive and collaborative communication with all disciplines and team members.
• Conducts audits of electronic programming documentation to validate that all facets are properly completed as required by organizational and regulatory guidelines based on the services provided.
• Ensures that those working in Waiver programs understand the advocacy process so that each person supported receives the necessary levels of services based on his/her needs.
• Oversees that program caseloads are balanced to optimize efficiency and quality documentation.

Skills

Advanced computer skills

Management experience

Education

Bachelor's Degree in Human Services

Job description

Sunrise Community, Inc. in Florida is seeking a skilled manager to provide oversight and guidance to QIDPs and Program Coordinators in developing, implementing and coordinating each person’s program plan.

The role emphasizes person-centered supports and standardized documentation. You will conduct trainings for staff, ensure compliance with regulatory guidelines, and collaborate with families, guardians and support coordinators to address needs.