Program & PAL Operations Coordinator

State University of New York at Buffalo; New York (NY); On-site; USD 53,000 - 55,000; Full time

Job summary

University at Buffalo is seeking a Staff Assistant to support the Tutoring and Academic Support Services Office (TASS). The role includes coordinating the PAL program, assisting with First-Generation and other events, and providing daily administrative support to ensure smooth operations.

The position reports to the Assistant Director and aims to enhance academic success and learning experiences for undergraduate students. Strong organizational and communication skills are required.

Qualifications

• Strong verbal, written, and interpersonal communication skills with high attention to detail and accuracy.
• Ability to work independently and as part of a team, with creative problem-solving and planning.
• Proficiency in MS Office Suite and related administrative tools.

Responsibilities

• Coordinate the Peer Assisted Learning (PAL) program, including service delivery, outreach to PAL faculty, hiring and training PAL student staff, and program assessment.
• Assist with coordination and support of special events including First-Generation, Open Houses, Welcome Week, and regularly scheduled workshops.
• Provide day-to-day administrative and operational support to the Tutoring and Academic Support Services office.
• Provide coordination support for TASS academic support sessions including logistics, communications, scheduling.
• Assist with coordination of the Academic Success Strategies course logistics (materials, scheduling support) and teach a section of the course.

Skills

Verbal & written communication

Organizational skills

Creative problem-solving

Tools

MS Office Suite

Job description

University at Buffalo is seeking a Staff Assistant to support the Tutoring and Academic Support Services Office (TASS). The role includes coordinating the PAL program, assisting with First-Generation and other events, and providing daily administrative support to ensure smooth operations.

The position reports to the Assistant Director and aims to enhance academic success and learning experiences for undergraduate students. Strong organizational and communication skills are required.