Program Operations Manager: AI-Driven Admin & Onboarding

Accenture PLC; Lorton (VA); On-site; USD 65,000 - 95,000; Full time

Job summary

Accenture Federal Services in Virginia is seeking a Program Operations Support Manager to serve as the backbone of a mission-focused program, handling invoicing, onboarding, recurring reporting, and onboarding/offboarding of team members. You will collaborate with PMO Lead, finance, and customer counterparts to ensure accuracy, timeliness, and strong partnerships.

Additionally, you will help develop and maintain program documentation, KPI deliverables, and templates, and explore AI tools to

Qualifications

• Bachelor's degree, or equivalent work experience.
• 2+ years of Microsoft Office suite (Excel, Outlook, PowerPoint, Teams) essential.
• Experience as onboarding specialist or in a similar HR role.

Responsibilities

• Manage monthly invoicing cycle from data validation to audit readiness.
• Oversee onboarding and offboarding of program team members.
• Support project setup, funding docs, and system updates.
• Create and maintain monthly program reports and dashboards.
• Develop SOPs, trackers, and templates; improve processes.
• Explore AI tools to speed up reporting and deliverables with proper reviews.

Skills

Onboarding coordination

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Accenture Federal Services in Virginia is seeking a Program Operations Support Manager to serve as the backbone of a mission-focused program, handling invoicing, onboarding, recurring reporting, and onboarding/offboarding of team members. You will collaborate with PMO Lead, finance, and customer counterparts to ensure accuracy, timeliness, and strong partnerships.

Additionally, you will help develop and maintain program documentation, KPI deliverables, and templates, and explore AI tools to