AI-Driven Systems & Operations Administrator

Accenture PLC; San Antonio (TX); On-site; USD 89,000 - 170,000; Full time

Job summary

Accenture Federal Services is seeking a skilled IT Systems Administrator to maintain mission-critical systems for U.S. federal government clients. You will install, configure, monitor, and troubleshoot enterprise environments, using AI-enabled tools for incident analysis and workflow optimization.

Strong cybersecurity, scripting, and documentation skills are essential. Responsibilities include upgrades, backups, patching, and on-call support in a security-cleared, mission-critical setting.

Qualifications

• Experience administering Windows and/or Linux enterprise environments.
• Knowledge of networking, virtualization, storage, backup, and cybersecurity principles.
• Experience troubleshooting complex technical systems and supporting operational environments.
• Demonstrated proficiency in using AI-powered productivity, automation, analytics, or decision-support tools to improve operational outcomes.
• Experience with scripting, automation, process improvement, or AI-assisted workflows.
• Strong analytical, communication, problem-solving, and technical documentation skills.

Responsibilities

• Install, configure, maintain, and troubleshoot hardware, software, operating systems, applications, databases, and supporting infrastructure.
• Monitor system availability, performance, capacity, and security to ensure mission readiness and compliance with organizational requirements.
• Perform system upgrades, patching, backups, recovery operations, and configuration management activities.
• Analyze, diagnose, and resolve system, application, network, and user issues in a timely manner.
• Utilize approved AI-enabled tools to support incident analysis, root cause identification, knowledge management, operational reporting, workflow optimization, and decision support.
• Develop and maintain automation solutions, scripts, and AI-assisted processes to improve efficiency, accuracy, and responsiveness.
• Implement and maintain cybersecurity controls, user access management, vulnerability remediation, and audit readiness activities.
• Maintain technical documentation, system diagrams, standard operating procedures, and operational records.
• Collaborate with engineers, cybersecurity personnel, developers, and mission stakeholders to support system enhancements and modernization initiatives.
• Provide operational and on-call support for mission-critical environments as required.

Skills

Windows/Linux administration

Networking

Virtualization

Storage

Backup

Cybersecurity principles

Troubleshooting

AI-powered tools

Scripting/Automation

Technical documentation

Tools

AI-enabled tools

Job description

Accenture Federal Services is seeking a skilled IT Systems Administrator to maintain mission-critical systems for U.S. federal government clients. You will install, configure, monitor, and troubleshoot enterprise environments, using AI-enabled tools for incident analysis and workflow optimization.

Strong cybersecurity, scripting, and documentation skills are essential. Responsibilities include upgrades, backups, patching, and on-call support in a security-cleared, mission-critical setting.