PMO & Onboarding Operations Specialist

Accenture Federal Services; Reston (VA); On-site; USD 86,000 - 176,000; Full time

Job summary

Accenture Federal Services is seeking a detail-oriented onboarding and program support professional to manage end-to-end onboarding processes, support PMO initiatives, and handle personnel-related tasks. You will lead security enablement efforts and contribute to program documentation, KPI reporting, and client communications.

The role requires a Bachelor’s degree, strong MS Office skills, onboarding experience, and excellent communication. A personal vehicle is required.

Qualifications

• Experience using Microsoft Office Suite (Excel, Outlook, PowerPoint, and Teams) with overall strong computer proficiency.
• Experience as an onboarding specialist or in a similar HR or personnel-support role.
• Excellent verbal and written communication skills with the ability to interact effectively with internal and external stakeholders.

Responsibilities

• Serve as direct support to the PMO Lead and AGC Leads.
• Administer core functions, including personnel management, tracking, and onboarding/offboarding workflows.
• Provide operational support across multiple programs to ensure continuity and effectiveness.
• Develop, maintain, and organize comprehensive program documentation.
• Prepare and deliver KPI reports for program leadership and assist with client communications.
• Support ad hoc administrative tasks as needed.
• Manage onboarding tasks, including clearance crossover support and coordination with resources throughout the process.
• Maintain and track personnel schedules and updates.
• Manage customer facility access requests and maintain equipment inventory.
• Distribute and track smartcards, including monitoring expiration dates.
• Facilitate resource enablement within SWA workspaces.
• Run and document security calls; maintain security-related trackers.
• Review security documentation, providing feedback and necessary corrections.
• Proactively identify and elevate personnel concerns to program leadership.
• Support the planning, organization, and execution of employee engagement events.
• Coordinate and provide training on open/close procedures.
• Document processes, procedures, and technical solutions while maintaining knowledge repositories for team reference

Skills

Microsoft Office Suite (Excel, Outlook

Onboarding experience / HR support

Excellent verbal and written沟通

Personal vehicle

Education

Bachelor’s degree

Job description

Accenture Federal Services is seeking a detail-oriented onboarding and program support professional to manage end-to-end onboarding processes, support PMO initiatives, and handle personnel-related tasks. You will lead security enablement efforts and contribute to program documentation, KPI reporting, and client communications.

The role requires a Bachelor’s degree, strong MS Office skills, onboarding experience, and excellent communication. A personal vehicle is required.