PMO & Onboarding Operations Specialist

Accenture-Federal-Services-2; Reston (VA); On-site; USD 86,000 - 176,000; Full time

Job summary

Accenture Federal Services seeks a detail-oriented onboarding and program-support professional to manage end-to-end onboarding, personnel tasks, and security enablement. You will provide direct operational support to leadership and help enable multiple programs with thorough documentation and KPI reporting.

Ideal candidates have a bachelor’s degree or equivalent experience, strong MS Office skills, and prior onboarding or HR-support background.

Qualifications

• Bachelor’s degree or 4 years of additional relevant experience.
• Experience using Microsoft Office Suite (Excel, Outlook, PowerPoint, and Teams) with overall strong computer proficiency.
• Experience as an onboarding specialist or in a similar HR or personnel-support role.

Responsibilities

• Serve as direct support to the PMO Lead and AGC Leads.
• Administer core functions, including personnel management, tracking, and onboarding/offboarding workflows.
• Provide operational support across multiple programs to ensure continuity and effectiveness.
• Develop, maintain, and organize comprehensive program documentation.
• Prepare and deliver KPI reports for program leadership and assist with client communications.
• Support ad hoc administrative tasks as needed.
• Manage onboarding tasks, including clearance crossover support and coordination with resources throughout the process.
• Maintain and track personnel schedules and updates.
• Manage customer facility access requests and maintain equipment inventory.
• Distribute and track smartcards, including monitoring expiration dates.
• Facilitate resource enablement within SWA workspaces.
• Run and document security calls; maintain security-related trackers.
• Review security documentation, providing feedback and necessary corrections.
• Proactively identify and escalation personnel concerns to program leadership.
• Support the planning, organization, and execution of employee engagement events.
• Coordinate and provide training on open/close procedures.
• Document processes, procedures, and technical solutions while maintaining knowledge repositories for team reference.

Skills

Onboarding

HR operations

MS Office Suite

Education

Bachelor’s degree

4+ years relevant experience

Tools

Microsoft Office

Job description

Accenture Federal Services seeks a detail-oriented onboarding and program-support professional to manage end-to-end onboarding, personnel tasks, and security enablement. You will provide direct operational support to leadership and help enable multiple programs with thorough documentation and KPI reporting.

Ideal candidates have a bachelor’s degree or equivalent experience, strong MS Office skills, and prior onboarding or HR-support background.