Program Operations Manager

Child Center of NY; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Office Manager at Child Center of NY will organize and coordinate office operations, procedures and resources to ensure optimal efficiency of the program and Agency.

Key tasks include registration/enrollment of families and children, distributing program information, handling inquiries, and maintaining DYCD Online systems, student files, and monthly statistical data for board reports.

Qualifications

• High School diploma or equivalency.
• Knowledge of clerical practices and procedures.
• Proficiency in Microsoft Office.
• Strong leadership, collaborative and diplomacy skills.
• Excellent oral and written communication skills.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.

Responsibilities

• Performs registration/enrollment/intake of families and children for services.
• Coordinates and distributes program information.
• Handles customer inquiries and/or complaints in a courteous and timely manner.
• Maintains DYCD Online systems (inputting participant information, attendance, activity schedule, holiday programming schedules).
• Prepares and maintains student files.
• Prepares statistical data for monthly board reports.
• Monitors and maintains office supply inventory including ordering supplies.
• Performs other related duties as assigned.

Skills

Leadership

Collaboration

Diplomacy

Communication

Time management

Planning

Education

High School diploma or equivalency

Tools

Microsoft Office

Job description

The Office Manager at Child Center of NY will organize and coordinate office operations, procedures and resources to ensure optimal efficiency of the program and Agency.

Key tasks include registration/enrollment of families and children, distributing program information, handling inquiries, and maintaining DYCD Online systems, student files, and monthly statistical data for board reports.